We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Summary
The Senior Manager, IT Project Management leads a team of project managers responsible for delivering complex technology initiatives that support business objectives and strategic transformation programs. This role oversees project portfolios, establishes project management standards, manages stakeholder relationships, and ensures projects are delivered on time, within budget, and according to quality expectations. The Senior Manager serves as a strategic partner to business and technology leaders, driving operational excellence and continuous improvement across project delivery practices.
Key Responsibilities
Leadership & Team Management
Establish performance goals, provide coaching, and support professional development.
Foster a culture of accountability, collaboration, innovation, and continuous improvement.
Build project management capabilities and promote best practices across the organization.
Project & Portfolio Management
Oversee a portfolio of IT projects, programs, and strategic initiatives.
Ensure alignment of projects with organizational priorities and business objectives.
Manage project scope, schedule, budget, resources, risks, and dependencies.
Monitor project performance and provide executive-level reporting on status, risks, and outcomes.
Drive successful execution of large-scale technology implementations, upgrades, integrations, and digital transformation initiatives.
Stakeholder Management
Partner with business leaders, technology teams, vendors, and executive stakeholders to define project objectives and success criteria.
Communicate project progress, key decisions, risks, and mitigation plans to leadership.
Facilitate governance meetings and steering committee reviews.
Build strong cross-functional relationships to ensure effective collaboration and decision-making.
Governance & Process Improvement
Establish and maintain project governance frameworks, methodologies, and standards.
Ensure compliance with organizational policies, security requirements, and regulatory obligations.
Drive continuous improvement initiatives to enhance project delivery effectiveness and efficiency.
Implement project management tools, metrics, and reporting capabilities.
Financial & Resource Management
Manage project budgets and resource allocation across the portfolio.
Track expenditures, forecast costs, and ensure financial accountability.
Support annual planning, budgeting, and capacity management activities.
Evaluate vendor performance and manage external consulting engagements as needed.
Qualifications
Required
Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or related field.
8+ years of progressive IT project or program management experience.
3+ years of people leadership experience managing project or program management teams.
Demonstrated success leading large, cross-functional technology initiatives in complex enterprise environments.
Strong understanding of project management methodologies, including Agile, Waterfall, and Hybrid approaches.
Experience managing project budgets, timelines, risks, and stakeholder communications.
Excellent leadership, communication, presentation, and relationship management skills.
Preferred
PMP (Project Management Professional), PgMP, PMI-ACP, SAFe, or equivalent certification.
Experience leading cloud migration, ERP, cybersecurity, infrastructure, data, or digital transformation programs.
Familiarity with project portfolio management (PPM) tools and reporting platforms.
Pay Range
The typical pay range for this role is:
$75,400.00 - $165,954.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or related field.
- 8+ years of progressive IT project or program management experience.
- 3+ years of people leadership experience managing project or program management teams.
- Demonstrated success leading large, cross-functional technology initiatives in complex enterprise environments.
- Strong understanding of project management methodologies, including Agile, Waterfall, and Hybrid approaches.
- Experience managing project budgets, timelines, risks, and stakeholder communications.
- Excellent leadership, communication, presentation, and relationship management skills.
- PMP, PgMP, PMI-ACP, SAFe, or equivalent certification.
- Experience leading cloud migration, ERP, cybersecurity, infrastructure, data, or digital transformation programs.
- Familiarity with project portfolio management (PPM) tools and reporting platforms.
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
