Senior Manager - Internal Communications

Posted Yesterday
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London, Greater London, England, GBR
In-Office
Senior level
Edtech • Information Technology
The Role
The Senior Manager - Internal Communications will lead the development and execution of internal communication strategies to engage and inform TBI employees globally, driving alignment with the organization's mission and values through effective storytelling and leadership messaging.
Summary Generated by Built In
We don’t just talk, we do. Lead the change with us.

At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.

We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.

In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.

Role Summary

The Senior Manager – Internal Communications leads the delivery of internal communications across TBI, ensuring colleagues globally are informed, engaged and aligned to the Institute’s mission, strategy and values.

While the role plays a critical part in shaping and delivering communications across the Institute on a day-to-day basis and during periods of organisational transformation and change, we are looking for someone who can combine strategic thinking with exceptional delivery — shaping leadership communication, driving engagement and building stronger two-way dialogue across a fast-moving, international organisation.

The successful candidate will be comfortable operating in senior environments, influencing leaders constructively and creating compelling, modern communications that resonate across cultures, generations and regions.

This is a standalone role requiring both strategic thinking and hands-on execution. Approximately 85% of the role is focused on delivery and creating high-quality content, campaigns and engagement initiatives directly, rather than purely strategic oversight.

The role works closely with the Chief People & Strategy Officer, senior leadership, People Business Partners, Strategy teams and the Global Strategic Communications function.

Key responsibilitiesInternal Communications Strategy & Delivery
  • Lead and deliver internal communications across TBI, ensuring clarity, consistency and alignment with organisational priorities

  • Build and manage an annual internal communications calendar aligned to strategic priorities, leadership updates and people initiatives

  • Create engaging internal campaigns, leadership messaging, presentations, newsletters and communication materials directly

  • Translate complex organisational priorities into clear, accessible and engaging communications

  • Identify communication gaps and opportunities proactively and recommend practical improvements

Leadership Communication & Engagement
  • Act as a trusted advisor to senior leadership on internal communication and engagement

  • Help leaders communicate with greater clarity, authenticity and impact

  • Build stronger two-way dialogue and employee listening approaches across the organisation

  • Support leadership communication during periods of transformation, change and organisational growth

Storytelling & Culture
  • Develop compelling and modern storytelling approaches that bring TBI’s mission, strategy and values to life internally

  • Create communications that resonate across diverse global audiences and cultures

  • Bring greater creativity, energy and vibrancy into internal communications where appropriate while maintaining credibility and professionalism

  • Ensure communications feel human, engaging and relevant rather than purely corporate or process-driven

Change & Transformation Communications
  • Lead communications relating to organisational transformation, structural change and people initiatives

  • Partner with People and Strategy teams to support workforce planning, mobility, wellbeing and organisational design initiatives

  • Develop communication approaches that build trust, understanding and engagement during periods of change

Measurement & Continuous Improvement
  • Monitor engagement metrics and employee feedback to assess communication effectiveness

  • Use data and insights to continuously improve channels, messaging and engagement approaches

  • Simplify and modernise internal communication practices where needed

We are particularly interested in candidates who bring:

  • Strong experience in internal communications, employee engagement, culture or change communications

  • Experience operating in complex, global or fast-moving organisations

  • Exceptional communication and storytelling capability across multiple formats and audiences

  • Strong editorial instinct and the ability to simplify complex topics

  • Confidence influencing and constructively challenging senior stakeholders

  • Experience creating modern, engaging and audience-focused communications

  • A highly collaborative and proactive working style

  • Comfort operating in a standalone, high-ownership role

  • Strong understanding of digital communication channels, engagement metrics and audience behaviours

Candidates must have the legal right to work in the UK to apply for this role. We reserve the right to close this role early if we receive a sufficient number of applications.

Closing Date:

2026-06-12

Skills Required

  • Strong experience in internal communications, employee engagement, culture or change communications
  • Experience operating in complex, global or fast-moving organisations
  • Exceptional communication and storytelling capability across multiple formats and audiences
  • Strong editorial instinct and ability to simplify complex topics
  • Confidence influencing and constructively challenging senior stakeholders
  • Experience creating modern, engaging and audience-focused communications
  • A highly collaborative and proactive working style
  • Comfort operating in a standalone, high-ownership role
  • Strong understanding of digital communication channels, engagement metrics and audience behaviours
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The Company
786 Employees
Year Founded: 2016

What We Do

Taylor Business Institute provides hands-on training, problem-solving, and technical skills for success in the IT world.

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