About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
Care Access is hiring a Sr. Manager, Integrated Media Strategy Lead to orchestrate the multi-channel strategy, optimize media ROI, translate complex data/insights into actionable opportunities that drive conversion for our programs.
This leader will own the media strategy discipline, from audience definition and market intelligence through investment planning, performance management, and continuous experimentation. The role drives integrated planning, stakeholder alignment, and campaign execution to increase patient engagement and recruitment.
This candidate is a data-driven leader who creates insight-led strategies, identifies growth opportunities, and optimizes cross-channel plans for maximum impact. Media plans will be aligned to business priorities, study recruitment needs, geographic opportunity, and operational capacity.
- Audience Strategy, Segmentation & Market Intelligence
- Lead development and ongoing refinement of actionable audience segments using first-party, platform, behavioral, geographic, and market data.
- Translate patient and market insights into targeting, messaging, channel, and investment recommendations.
- Partner with Analytics, CRM/Marketing Automation, Clinical Operations, Recruitment Operations to establish audience definitions, data requirements, and activation-ready segment strategies.
- Integrated Campaign Strategy
- Develop and implement full-funnel media strategies designed to drive patient recruitment, defining channel roles, audience sequencing, investment mix, flighting, KPIs, and optimization triggers.
- Balance national and local-market investment based on recruitment priorities, projected yield, market opportunity, site capacity, and business needs.
- Analyze audience and campaign data to inform strategy and optimization.
- Create standardized strategic-planning templates and briefing processes that improve consistency from campaign brief through activation.
- Channel Activation & Expansion
- Set the strategy for existing and emerging paid media channels, including paid social, programmatic, video, OOH, paid search, and other relevant patient recruitment tactics.
- Own the channel roadmap, identifying when to scale established channels, introduce emerging channels, or retire lower-value tactics.
- Maintain hands-on platform fluency while setting strategic direction, quality standards, and operating rhythms for internal specialists and external partners.
- Campaign Stewardship
- Conduct performance deep dives to identify what worked, what did not, growth opportunities, and refinements to targeting and execution.
- Identify gaps in how campaigns translate from brief to market and recommend practical solutions.
- Manage and allocate a multi-million dollar digital media budget, including forecasting, pacing, scenario planning, and reallocation recommendations.
- Establish campaign tracking, governance, and version control systems that support reliable oversight and execution.
- Lead agency and vendor strategy, including scope definition, performance expectations, evaluation, and accountability.
- Measurement, Performance & Test-and-Learn
- Define measurement plans that connect media KPIs to recruitment outcomes and business impact, not only platform-level efficiency.
- Establish performance management cadences, including in-flight optimization, weekly reporting, monthly business reviews, and campaign learning agendas.
- Create a prioritized test-and-learn roadmap covering creative, audience, channel, bidding, landing page, market, and investment hypotheses.
- Architect testing structures - including A/B testing, geo-holdouts, lift studies, and incrementality experiments - to inform investment and optimization decisions.
- Partner with Analytics to advance attribution and incrementality capabilities, including appropriate use of multi-touch attribution, marketing mix modeling, and other measurement methods as data maturity allows.
- Partner with Development and Analytics to further build marketing automation capabilities.
- Must have experience in healthcare media strategy
- Expertise in full funnel campaign strategy, including paid social, programmatic, paid search and other marketing channels
- Data-driven mindset with experience defining KPIs and translating performance insights into optimization recommendations.
- Demonstrated ability to influence and align senior stakeholders.
- Passion for data analysis and uncovering growth opportunities.
- Experience in building multi-million dollar ad strategies
- Proactive problem-solver with excellent attention to detail.
- Clear communicator with the ability to distill strategic priorities into executable GTM plans
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
- Ability to lead cross-functional teams and manage multiple projects.
- Hands-on platform experience is required for teaching/training teams
- Experience in audience building platforms (experience with MRI is a plus!)
- Minimum Education:
- Bachelor’s degree in marketing or a related field
- Minimum Experience:
- 7-9 years of experience in integrated media strategy (must have experience in healthcare)
- Previous experience in an agency setting
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected pay range for this role is $130,000 - $150,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: [email protected]
Skills Required
- Bachelor's degree in marketing or a related field
- 7-9 years of experience in integrated media strategy
- Healthcare media strategy experience
- Experience in an agency setting
- Expertise in full-funnel campaign strategy, including paid social, programmatic, paid search, and other marketing channels
- Experience building multi-million-dollar advertising strategies
- Data-driven experience defining KPIs and translating performance insights into optimization recommendations
- Hands-on platform experience for teaching and training teams
- Experience with audience-building platforms
- Ability to influence and align senior stakeholders
- Ability to lead cross-functional teams and manage multiple projects
- Strong commitment to using AI tools while maintaining high-quality standards
- Clear communication and ability to translate strategy into executable go-to-market plans
What We Do
Care Access is a leading decentralized research organization (DRO) that breaks down traditional barriers in clinical research for patients, sponsors, and physicians. Its innovative model brings decentralized trials, Sites On Demand™, Virtual PIs, and Mobile Sites to previously-unreachable patient populations to expand the impact of clinical research. Supported by top pharmaceutical and biotech partners across 20 different therapeutic areas, Care Access is scaling and globalizing its new model for clinical trial delivery, where more physicians and patients can engage in life-saving research to develop new therapies faster. To find out how Care Access is transforming the future of clinical trials, visit www.careaccess.com or email [email protected].
