Job Description:
Role Overview:
At Huntsman Advanced Materials, we are building a customer-focused, integrated supply chain organization that combines Customer Service and Supply Planning to deliver outstanding service and operational excellence.
We are looking for a Senior Manager Integrated Customer Supply EMEA to play a key leadership role in this transformation.
This position offers the opportunity to lead a regional team, influence critical business decisions, and drive improvements that directly impact customer satisfaction, supply reliability, and business performance. Working at the crossroads of Commercial, Manufacturing, Logistics, Procurement, and Planning, you will help shape how we serve our customers while developing a high-performing team for the future.
We are looking for someone who is an inspiring people leader, thrives in a fast-paced environment, and brings practical supply chain expertise combined with a passion for developing others.
Do you think you’re the right fit for this opportunity? Apply today!
Role Responsibilities:
As a Senior Manager Integrated Customer Supply EMEA, you will be responsible for:
Leadership and development of customer supply teams and process delivery execution.
Creating an engaging, collaborative, and customer-centric team culture.
Managing customer order fulfilment activities and supporting efficient Order-to-Cash execution.
Acting as the primary escalation point for customer service and supply-related issues.
Ensuring supply plans effectively balance inventory, demand, capacity, and service objectives.
Driving customer satisfaction through proactive communication and problem resolution.
Partnering closely with Sales, Manufacturing, Logistics, Procurement, Planning, Marketing, and Key Account teams.
Supporting business growth by maximizing service performance while managing operational risk.
Facilitating alignment and decision-making during supply constraints and escalation situations.
Leading continuous improvement initiatives across Customer Service and Order-to-Cash processes.
Driving standardization, KPI visibility, automation, and digital supply chain capabilities.
Supporting change management and organizational transformation activities.
Coaching, developing, and creating growth opportunities for team members.
Experience and Competencies:
What we are looking for:
Master's Degree in Supply Chain, Operations, Engineering, or Business
APICS CSCP/CPIM certification
5-10 years' eexperience within Supply Planning, Customer Service, Customer Supply, or related Supply Chain function.
Proven experience managing customer orders, service delivery, and escalations while ensuring a high level of customer satisfaction.
Demonstrated experience balancing demand, supply, inventory, and capacity to achieve service and business objectives
Experience leading, developing, and coaching teams while driving engagement, accountability, and performance
Experience managing complex customer issues, supply disruptions, and operational risks while maintaining customer confidence and business continuity
Experience delivering measurable improvements in customer satisfaction and service performance
Experience leading process improvement, automation, or organizational transformation initiatives in a supply chain environment.
Experience working in complex stakeholder environments across multiple functions.
Experience working in SAP environments.
Strong communication and stakeholder management skills.
Strong decision-making and escalation management capability.
Customer-focused mindset with a commitment to service excellence.
What next?
If you would like to join an innovative, collaborative and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.
About Us:
At Huntsman, we pride ourselves on being a people-oriented organization.
We welcome the talent, experience and fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman.
In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.
Additional Locations:
Skills Required
- Master's Degree in Supply Chain, Operations, Engineering, or Business
- APICS CSCP or CPIM certification
- 5-10 years' experience in Supply Planning, Customer Service, Customer Supply, or related Supply Chain function
- Proven experience managing customer orders, service delivery, and escalations
- Experience balancing demand, supply, inventory, and capacity to meet service and business objectives
- Experience leading, developing, and coaching teams to drive engagement and performance
- Experience managing complex customer issues, supply disruptions, and operational risks
- Experience delivering measurable improvements in customer satisfaction and service performance
- Experience leading process improvement, automation, or organizational transformation initiatives
- Experience working with complex stakeholders across multiple functions
- Experience working in SAP environments
- Strong communication and stakeholder management skills
- Strong decision-making and escalation management capability
- Customer-focused mindset with commitment to service excellence
Huntsman Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Huntsman Corporation and has not been reviewed or approved by Huntsman Corporation.
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Healthcare Strength — Healthcare coverage (medical/dental/vision) and EAP are consistently described as solid, with multiple plan options cited. Strong health benefits are frequently highlighted as a relative strength in the total package.
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Retirement Support — Retirement offerings include a 401(k) with employer contributions and equity through a stock incentive plan, with legacy pension arrangements for some groups. Retirement features are repeatedly referenced as a positive component of total rewards.
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Leave & Time Off Breadth — Paid time off, holidays, and floating days are described as good to very good in many roles. Vacation accrual is said to increase with seniority in some locations.
Huntsman Corporation Insights
What We Do
Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2019 revenues of approximately $7 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ approximately 9,000 associates within our four distinct business divisions. We view our customers as valued partners. That’s why we believe in a collaborative approach to client relations and work directly with our customers to develop new chemical components that meet their unique needs. Our dedication to our customers is matched only by our dedication to the environment. As part of our commitment to bettering the industry, we strive to operate safe, clean, efficient facilities in an environmentally and socially responsible manner. This means actively seeking opportunities to leverage our resources to assist those in need around the world. It’s all part of our growth-driven approach, which reflects the spirit of free enterprise and is centered on creating mutual benefits for customers, employees, suppliers and the communities where we work.
