Senior Manager of Inside Channel Sales (Onsite - Chicago)

Posted 9 Days Ago
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Chicago, IL, USA
In-Office
112K-168K Annually
Senior level
Information Technology • Logistics • Software
The Role
Lead a first-level channel sales team managing Channel Development Managers. Set sales plans and quotas (~$25M), coach reps, develop technical solutions, manage budgets, drive large/complex deals, work cross-functionally, and travel ~25%. Onsite in Chicago five days/week.
Summary Generated by Built In

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.


You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

First level sales management directly managing Channel Development Managers. Attains results within Zebra management policies and practices. Personal objectives typically defined as a "roll-up" of all sales resources reporting to the Sales Manager.

Generally considered an excellent coach, helping others attain sales success. Understands own product portfolio extremely well and knows how to win relative to competition; teaches others same. As with all management, embodies One Zebra ahead of personal achievements. Establishes operational objectives and sales plans, and delegates assignments to subordinates, including Sales Managers. Involved in developing and executing policies that affect immediate operations and may also have region/company- wide effect. Establishes and manages budgets, schedules, work plans, and performance requirements. Exercises full supervision in terms of costs, methods and staffing. Role typically requires a minimum direct sales quota consistent with regional/territory goals (e.g., $25 million in the U.S.).

Qualified applicants must be able to work a 5 day in-office schedule from our downtown Chicago office with the ability to also travel ~ 25%. Our office is conveniently located across the street from Union Metra Station.

Essential Duties and Responsibilities: Knowledge/Expertise

  • Technical Skills - Helps develop Zebra technical solutions; expert in some areas

  • Knowledge of Zebra - Helps create Business/Industry products/services strategy, often crossing multiple businesses

  • Sales Skills – Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success only

  • Managerial Skills - Full knowledge of all relevant business policies and practices; strong ability to energize and lead others

  • Business Acumen - Conducts root cause analysis and improves long term profitability in a variety of situations; a S.W.O.T. expert; anticipates future customer needs

  • Market/customer Knowledge – Applies both strategic and tactical understanding of markets to ensure Zebra wins in the marketplace

Solution Complexity/Strategic Thinking

  • Nature of Problems Solved – Solves complex problems which may require unique solutions which are used across geographies, industries, etc.

  • Role in Addressing Problems – Leads problem resolution, identifies appropriate resources, mitigates future risk

  • Complexity of Solutions – Typically high complexity; many with little precedent and often crosses international borders

Freedom to Act

  • Level of Guidance – Determines and pursues courses of action essential in obtaining desired outcomes.; operates with broad autonomy to make decisions that impact sales effectiveness and will help meet or hinder a business in meeting objectives

  • Takes Direction From – Business Unit General Management

Customer Interface

  • Role – Leads formal teams or manages sales personnel

  • Level of Customer Contact – Highest level of decision makers on largest and most complex systems

  • Main Level of Interaction – Defines project customer interface and assists teams on largest deals

  • Required Knowledge of Customer – Industry direction and customer strategic business plan for future Accountability

  • Business and Financial Impact – Manages sales and support resources directly or indirectly; responsible for revenue, margins and departmental expenses

  • Relative Size and Scope – Sustained very high quota and results over multiple years for the business; individual or team managed has a large impact on a Business unit

  • Types of Projects – Large complex deals or very large volume of moderate deals

  • Strategic Impact for Zebra – High in near and mid-term

Requirements:

  • Bachelor’s degree or equivalent experience

  • 12 + years of B2B sales experience selling technology-related offerings via channel partners and/or end-user customers

  • Must have experience recruiting, hiring and managing a team of sales reps if external, willing to be flexible on this requirement for internal employees

  • Must reside in the US with the ability to work a 5 day in office schedule from our downtown Chicago office. ~ 25% travel is also to be expected.

Preferred​ Qualifications:

  • Experience working with channel partners/understanding the partner community

  • Experience in strategic planning and execution​

  • Knowledge of structuring sales quota goals and revenue expectations​

  • Exceptional written and verbal communication skills ​

  • Highly proficient computer skills including email, MS Word, Excel, PowerPoint​

  • Knowledge of technology, including software, hardware, and/or networking preferred

  • Ability to influence and inspire on behalf of the business and influence and operate cross-functionally to drive the growth of the business

  • Demonstrated passion for developing, motivating and managing a team of sales professionals; strong ability to energize and lead others at various experience levels

  • Excellent time management, communication, decision-making, presentation, and organizational skills

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range:

$111,880.00 - $167,820.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

Skills Required

  • Bachelor's degree or equivalent experience
  • 12+ years B2B sales experience selling technology-related offerings via channel partners and/or end-user customers
  • First-level sales management experience managing Channel Development Managers
  • Experience recruiting, hiring and managing a team of sales representatives
  • Proven sales success and quota management
  • Must reside in the US and work a 5 day in-office schedule from downtown Chicago
  • Ability to travel approximately 25%
  • Experience working with channel partners / understanding the partner community
  • Experience in strategic planning and execution
  • Knowledge of structuring sales quota goals and revenue expectations
  • Exceptional written and verbal communication skills
  • Highly proficient computer skills including MS Word, Excel, PowerPoint and email
  • Knowledge of technology including software, hardware, and/or networking
  • Ability to influence cross-functionally and inspire teams
  • Demonstrated passion for developing, motivating and managing a team of sales professionals
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The Company
HQ: Lincolnshire, IL
8,760 Employees
Year Founded: 1969

What We Do

Zebra empowers those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge -- an edge that translates to delighted customers, good patient outcomes and superior business results. As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.

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