Join a dynamic team where your expertise shapes the future of infrastructure at a global leader. Unlock opportunities for growth and innovation as you drive impactful solutions.
As a Senior Manager of Infrastructure Engineering at JPMorgan Chase within the Infrastructure Platforms team, ECIS group, you will leverage your comprehensive knowledge of infrastructure, applications, and technical processes to deliver excellence. You will broaden your technical and cross-functional skills, collaborate across teams, and play a pivotal role in advancing the organization’s technology landscape.
Job responsibilities
- Apply technical expertise and problem-solving methodologies to projects of moderate scope
- Drive workstreams or projects involving one or more infrastructure engineering technologies
- Collaborate with other platforms to architect and implement changes for issue resolution and modernization
- Execute creative solutions for design, development, and technical troubleshooting of moderate complexity
- Consider upstream/downstream data and systems or technical implications and advise on mitigation actions
- Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment across teams to improve delivery speed and decision quality (e.g., accelerating issue analysis and documentation), with human-in-the-loop validation and appropriate handling of sensitive data.
- Establishes standards for AI-assisted workflows used in delivery and operational routines, ensuring traceability and auditability and alignment to resiliency, security, and risk expectations.
- Apply knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
Required qualifications, capabilities and skills
- Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience
- Strong understanding of multiple infrastructure technologies and protocols including global and local load balancing, DNS, network routing, switching, firewalls, and proxies
- Experience in network engineering (planning, provision), hardware architecture (performance testing, monitoring, operations), and hardware benchmarking (program management, network management)
- Knowledge of design (compliance, security)
- Experience leading teams in the safe use of enterprise-authorized AI capabilities within the work environment for infrastructure engineering workflows, including validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before adoption, escalate uncertainty appropriately, and ensure outcomes align to resiliency, security, and auditability expectations.
- Proficiency in REST/JSON, API implementation, and container-based technologies
- Understanding of business technology drivers and their impact on architecture design, performance, and monitoring
- Ability to conceptualize, launch, and deliver multiple IT projects on time and within budget
- Hands-on experience with Atlassian products such as JIRA, Bitbucket, and Confluence
Preferred qualifications, capabilities and skills
- Knowledge of cloud infrastructure (e.g. AWS, K8s, GCP, Azure) and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Experience with programmatic methods (scripting – Python, Ansible) for network device interaction, configuration, and lifecycle management
Skills Required
- Formal training or certification in infrastructure disciplines and 5+ years applied experience
- Strong understanding of load balancing, DNS, network routing, switching, firewalls, and proxies
- Experience in network engineering planning and provisioning
- Experience in hardware architecture (performance testing, monitoring, operations) and hardware benchmarking/program management
- Knowledge of design including compliance and security
- Experience leading teams in safe use and validation of enterprise-authorized AI capabilities for infrastructure workflows
- Ability to review and validate AI-assisted recommendations and ensure resiliency, security, and auditability
- Proficiency with REST/JSON and API implementation
- Familiarity with container-based technologies
- Understanding of business technology drivers and impact on architecture, performance, and monitoring
- Ability to conceptualize, launch, and deliver multiple IT projects on time and within budget
- Hands-on experience with Atlassian products: JIRA, Bitbucket, Confluence
- Knowledge of cloud infrastructure (AWS, K8s, GCP, Azure) and multi-cloud operation/migration
- Experience with programmatic methods for network device interaction and lifecycle management (scripting - Python, Ansible)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
-
Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
-
Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
