Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?
Syndio is the leading pay governance and compensation intelligence platform. We help organizations make better pay decisions at every stage of the compensation lifecycle, from leveling and offers to promotions and merit. Our platform gives HR, compensation, and finance leaders the data and decision support they need to govern pay fairly, compliantly, and with confidence. We partner with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance and analyzing pay for over 10 million employees across the world.
Join us in our mission to help companies make smarter pay decisions they can trust!
- People management. Provide day-to-day frontline management, coaching, and development for the IM team, fostering a high-accountability, customer-obsessed delivery culture.
- Capacity management. Maintain real-time visibility into team capacity and utilization, and balance load across IMs as the portfolio grows.
- Assignment logic. Own the logic and process for matching IMs to projects based on scope, complexity, account profile, and capacity — informed by Solutions Engineering scoping at handoff.
- Project-plan rigor. Ensure consistent, high-quality project plans, milestone tracking, and status reporting across every engagement, with clear internal and customer alignment.
- Delivery quality. Define and uphold standards for implementation execution, escalation handling, and on-time, on-scope delivery.
- Delivery methodology. Establish the repeatable delivery methodology, templates, and playbooks (SOW templates, estimation models, change-order process, acceptance criteria) that make services scalable and predictable.
- Internal stakeholders. Drive alignment across Sales, Customer Success, Product, and the broader Solutions Engineering org so that delivery commitments are realistic and well-supported.
- Design partners and strategic accounts. Partner closely on Syndio’s most strategic engagements, ensuring white-glove delivery where it matters most.
- Process and tooling. Establish the operational systems (trackers, capacity models, reporting) that give leadership clear visibility into delivery health and services performance.
- 7+ years in professional services, implementation, or delivery leadership within a B2B SaaS or enterprise software company, including direct people management is required.
- Demonstrated experience standing up or materially scaling a Professional Services function — ideally building a SOW-based, billable services motion from an early or greenfield state.
- Strong command of services commercials: scoping, estimation, SOW construction, pricing, margin management, and revenue recognition basics.
- Proven ability to run a frontline delivery team with rigor — capacity planning, resourcing/assignment, project governance, and delivery-quality standards.
- Comfort operating in ambiguity as a builder; you are equally happy managing the team today and designing the function for tomorrow.
- Excellent cross-functional partnership skills across Sales, Finance, Product, and Customer Success.
- Experience in HR tech, compensation, people analytics, or a similarly data-intensive enterprise domain is required
- 💰 Competitive Compensation. For this role our salary is targeted at $155,000 -$180,000 per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
- 🏆 Syndio Equity. So you can share in Syndio’s success.
- 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave.
- Paid parental leave
- 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
- 🏥 Life Insurance & Disability. Syndio covers the full premium.
- 🏦 401(k). To help you save for your future
- Fully remote model - #LI-Remote
The interview overview
Below you'll find an outline of the interview plan for our Senior Manager, Implementation position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- 45 minute zoom interview with the Hiring Manager
- 45 minute zoom interview with Product Partner
- Panel Interview with 3 team members - 1 hour
- Final interviews with executive - 30 minutes
At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.
Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.
Skills Required
- 7+ years in professional services, implementation, or delivery leadership within a B2B SaaS or enterprise software company, including direct people management.
- Demonstrated experience standing up or materially scaling a Professional Services function, ideally building an SOW-based, billable services motion from an early or greenfield state.
- Strong command of services commercials: scoping, estimation, SOW construction, pricing, margin management, and revenue recognition basics.
- Proven ability to run a frontline delivery team with rigor: capacity planning, resourcing/assignment, project governance, and delivery-quality standards.
- Comfort operating in ambiguity as a builder; able to manage the team today and design the function for tomorrow.
- Excellent cross-functional partnership skills across Sales, Finance, Product, and Customer Success.
- Experience in HR tech, compensation, people analytics, or a similarly data-intensive enterprise domain.
Syndio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syndio and has not been reviewed or approved by Syndio.
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Fair & Transparent Compensation — Pay practices are framed around equity and transparency, with internal analyses and open sharing of pay data building confidence in fairness. Feedback suggests this approach strengthens trust in how compensation is determined.
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Healthcare Strength — Healthcare coverage includes comprehensive medical, dental, and vision alongside company-provided life and disability insurance and substantial employer premium support. Feedback suggests these offerings are viewed as robust and valuable.
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Leave & Time Off Breadth — Time-off programs include flexible vacation, paid holidays, and paid parental leave. Feedback suggests the breadth of PTO is appreciated, particularly in a remote-first environment.
Syndio Insights
What We Do
At Syndio, we help the world’s most influential companies make smarter, fairer decisions, starting with pay. We’re a mission-driven, remote-first team of curious builders, bold collaborators, and thoughtful problem-solvers. If you're energized by challenge and motivated by impact, you're in the right place.
Why Work With Us
Responsibility is built into how we operate, grow, and lead. That’s why we see ourselves as more than just a tech company. We help global companies make better pay decisions. Decisions that are more equitable, more transparent, and more aligned with long-term business needs.
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