Senior Manager, Human Resources

ABOUT VIAPLUS:
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all.
We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients.
We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a “one account” feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service.
Learn more: http://www.viaplus.com
ABOUT VINCI HIGHWAYS
VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience.
More information:
https://www.vinci-concessions.com/en/vinci-highways
https://www.linkedin.com/company/vinci-highways/
@VINCIConcess
JOB PROFILE: Senior Manager, Human Resources
JOB LOCATION: Carrollton, TX
JOB RESPONSIBILITIES: The Senior HR Manager oversees and manages the HR function across multiple locations, ensuring the smooth operation of HR processes while assisting with the development and execution of strategic HR initiatives. This role involves leading HR operations, compliance, employee relations, talent management, performance improvement initiatives, and visa management while ensuring alignment with business objectives across different states. The Senior Human Resources Manager will work with the Global Head of Human Resources to achieve our strategic global goals, increase performance, and inspire innovation.
HR Operations Management:

• Oversee day-to-day HR operations, including employee relations, performance management, benefits administration, and HR compliance for the US locations.
• Ensure the seamless execution of payroll, onboarding, offboarding, and employee record management across all US locations.
• Manage and resolve complex employee relations issues, conducting thorough investigations as needed.

Strategic HR Leadership:

• Collaborate with the Global Head of Human Resources to develop and implement HR strategies that align with the company’s business goals.
• Drive organizational change initiatives and employee engagement within the US.
• Lead initiatives to enhance organizational culture, retention, and development opportunities.
• Lead, manage, and develop direct reports

Multi-State HR Management:

• Ensure compliance with federal, state, and local labor laws and regulations across multiple locations.
• Implement policies and procedures tailored to meet the specific needs of different state requirements while maintaining consistency in HR practices.
• Act as a key HR partner for site managers, providing guidance and support on HR issues specific to their state or location.

Talent Acquisition and Management:

• Assist the Senior Talent Acquisition Manager in the recruitment, selection, and onboarding process for key roles in all US locations.
• Work with the Senior Learning and Development Manager on employee development programs, including leadership development, training, and succession planning to ensure continuous development of the workforce.

Visa and Immigration Management:

• Manage the company’s visa processes, including H-1B, L-1, and other work permits for foreign employees.
• Oversee the coordination and filing of visa applications, ensuring compliance with immigration laws and timely renewals.
• Act as a liaison with legal counsel and external immigration partners to ensure proper handling of all visa-related matters.
• Guide employees on visa processes, timelines, and documentation requirements.

HR Metrics, Payroll and Reporting:

• Manage the process of Analyzing HR data and metrics to provide insights into workforce trends, including turnover, absenteeism, and retention.
• Oversight of Payroll for all US locations. Serving as backup if Payroll Manager is out.
• Generate reports and provide recommendations to senior management for strategic decision-making.

Compliance & Risk Management:

• Ensure all HR policies and procedures are in line with labor laws, employment standards, and company policies.
• Handle audits, ensure accurate reporting for compliance, and mitigate risks related to employment practices.

Other:

• Works closely with the International HR team to align the company’s goals.
• Perform other job-related duties as necessary.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements below represent the required knowledge, skill, and/or ability.

• Strategic Thinking and Problem Solving
• Strong Organizational and Project Management Skills
• Adaptability in a Multi-State Environment
• Excellent Decision-Making and Conflict Resolution Skills
• Relationship Building and Influence
• Excellent communication skills (verbal and written)
• Being an enthusiastic team player with a strong drive to create a positive work environment
• The ability to manage multiple priorities simultaneously ‐ orientated on results
• Strong computer skills in Microsoft programs

EDUCATION & EXPERIENCE:
• Bachelor’s degree in human resources, Business Administration, or related field; HR certification (PHR, SPHR, SHRM-SCP) is a plus.
• Five (5) to seven (7) years of relevant work experience in human resources
• Extensive experience managing employee relations cases
• Demonstrated positive interpersonal skills with the ability to adjust style as needed to develop effective relationships with all levels of leadership, employees, and peers
• Multi‐state compliance and HR law knowledge
• Experience with rapid and complex changing work environment
• Experience with immigration and employment visas for international employees
• Experience coaching and mentoring at the management level
• Success in creating and driving effective development, employee relations, retention, and reward programs
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities. People management: They act as people managers by partnering within the organization to attract the right professional services, leadership, and talent to ensure their team is staffed according to requirements and all team members are fully utilized. They ensure that employees reporting to them are engaged and understand their career opportunities by taking responsibility for the development and training of their team members.
WORK ENVIRONMENT
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.
Travel may be required.