Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
About Role
Role Overview We are looking for a Senior Manager - HRBP to lead our people practices across Singapore and Kuala Lumpur, overseeing both HR Business Partnering and Admin responsibilities for the regions. The role requires strong stakeholder management across geographies, deep understanding of local labor laws in both SG and KL, and a strong cultural alignment with the India HR team.
This role will report into the India HR team and work in close collaboration with the Curlec & Singapore Leadership. Close working with the Talent Acquisition team is expected, but without direct oversight.
Key Responsibilities
Strategic HR Partnership:
- Act as a strategic HR Business Partner to business leaders across Singapore and KL markets, supporting organizational growth and people development.
- Collaborate with senior leadership to develop and implement HR strategies that support business objectives.
- Provide insights and recommendations on talent management, workforce planning, and organizational design.
People Strategy & Operations:
- Own and execute People Strategy, employee lifecycle processes, and Admin operations across both markets.
- Ensure compliance with local employment laws in Singapore and Malaysia in all HR practices and policies.
- Maintain and continuously improve HR operations and administrative excellence in line with local needs and global standards.
Performance Management:
- Lead performance management processes, including goal setting, performance reviews, and development planning.
- Provide coaching and support to managers on performance-related matters and employee development.
- Implement programs to recognize and reward high performance.
Stakeholder Engagement:
- Lead stakeholder engagement across diverse geographies and senior leadership, acting as a thought partner to business heads.
- Partner with Talent Acquisition for seamless workforce planning and hiring; no direct reporting lines from TA.
Employee Relations:
- Address complex employee relations issues, providing guidance on conflict resolution and disciplinary actions.
- Foster a positive work environment by implementing best practices for employee engagement and satisfaction.
- Ensure compliance with employment laws and company policies, conducting investigations and resolving issues as needed.
Compliance and Risk Management:
- Ensure compliance with employment laws, regulations, and company policies.
- Manage risk related to HR activities and develop strategies to mitigate potential issues.
- Stay updated on HR best practices and legal requirements to advise the organization accordingly.
HR Projects and Initiatives:
- Lead or participate in regional HR projects and initiatives aimed at improving HR processes and systems.
- Manage HR budgets and resources effectively.
Employee Engagement & Development:
- Design and execute employee engagement, retention, and development initiatives aligned with Razorpay’s people-first culture.
- Drive change management, organizational design, and cross-border cultural alignment to ensure smooth transitions and consistent employee experience.
- Develop frameworks for learning, wellness, and leadership development in collaboration with the central India HR team.
Requirements
- 8-10 years of strong HRBP/generalist experience, preferably in fast-paced, high-growth, or startup environments.
- Demonstrated experience working across multiple geographies, with local labor law knowledge in Singapore and Malaysia.
- Proven ability in org design, performance management, change initiatives, stakeholder management, and culture building.
- Excellent interpersonal and communication skills, with the ability to build relationships with senior leadership and employees.
- Experience managing employee lifecycle and engagement across distributed teams.
- Strong problem-solving and communication skills; ability to influence without authority.
- Bachelor's degree in Human Resources or related field; MBA preferred.
- Prior experience managing Admin or office operations is a plus.
- Experience with HRIS systems and HR metrics.
Location & Reporting
- Base Location: Kuala Lumpur (with periodic travel to Singapore, as required)
- Reports to: India HR Team
- Dotted-line Reporting: KL & SG Leadership
Why Join Us
- Play a pivotal role in shaping Razorpay’s Southeast Asia people strategy.
- Join a high-impact, innovation-driven team working at the intersection of fintech and SaaS.
- Exposure to cross-border HR practices, with strong mentorship and strategic alignment with India’s HR leadership.
- Competitive total rewards framework, and the opportunity to grow with one of the world’s fastest-growing fintech brands.
Razorpay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razorpay and has not been reviewed or approved by Razorpay.
-
Inclusive Benefits Coverage — Health coverage extends to LGBTQIA+ and live‑in partners and has added gender‑affirmation and infertility care; feedback suggests this breadth is valued. Recent expansions also include siblings and adopted or third children, with co‑pays removed for immediate family.
-
Parental & Family Support — Policies highlight generous maternity and paternity leave alongside bereavement and sabbatical options; feedback suggests these supports are meaningful for families. A Family Assurance policy provides financial protection and accelerates ESOP vesting in worst‑case events.
-
Equity Value & Accessibility — Equity programs include broad‑based ESOP grants and a track record of buybacks creating real liquidity; feedback suggests this strengthens perceived total compensation. Company‑wide allocations signal accessibility beyond senior cohorts.
Razorpay Insights
Similar Jobs
What We Do
Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.
