Senior Manager, HR Systems

Posted 2 Days Ago
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Framingham, MA, USA
In-Office
Senior level
Retail
The Role
Lead strategy, roadmap, and delivery of enterprise HR technology initiatives. Oversee configuration and optimization of HR platforms (Oracle HCM, UKG Pro), drive digital transformation and AI/automation, establish governance, run solution design, and partner with HR, IT, Finance, and vendors to deliver integrated HR systems.
Summary Generated by Built In

Staples is business to business. You’re what binds us together.

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking and dedicated team that knows our work makes an impact on our company every day.

What you will be doing:

• Lead the strategy, roadmap, and execution of enterprise HR technology initiatives supporting digital HR transformation

• Drive end-to-end delivery of HR systems initiatives including planning, governance, execution, and optimization

• Oversee configuration, enhancement, and maintenance of HR platforms such as Oracle HCM and UKG Pro

• Serve as a techno-functional expert, advising HR leadership on best practices and system capabilities

• Identify and implement opportunities to modernize and automate HR processes through technology and AI

• Lead solution design sessions to improve user experience and operational efficiency

• Establish governance frameworks and ensure delivery against scope, timeline, and budget

• Partner cross-functionally with HR, IT, Finance, and external vendors to deliver integrated solutions

• Evaluate emerging HR technologies and AI solutions to enhance capabilities and performance


What You Bring to the Table:

• Strong technology acumen with a passion for digital transformation and innovation

• Proven ability to lead cross-functional initiatives and influence senior stakeholders

• Collaborative leadership style with the ability to drive alignment across teams

• Advanced problem-solving skills with a hands-on, solution-oriented mindset

• Strong consulting and analytical capabilities to identify needs and deliver solutions

• Ability to inspire and lead teams through change and transformation

• Strong communication and stakeholder influence skills


What’s needed: Basic Qualifications:

• Bachelors Degree or equivalent work experience

• 8+ years of experience in HR systems, HR technology, or equivalent work experience

• 3+ years of people leadership experience

• Demonstrated success delivering large-scale HR technology implementations or transformations

• Proven ability to lead programs with on-time, on-budget delivery

• Experience implementing process improvements and system enhancements

• Experience applying AI or automation to business processes


Preferred Qualifications:

• Experience working in large, complex, multi-entity organizations

• Experience leading enterprise HR digital transformation initiatives

• Advanced expertise in Oracle HCM and/or UKG Pro

• Experience implementing AI-driven HR solutions at scale

• Experience managing multiple concurrent cross-functional programs


We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!


The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.


About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree or equivalent work experience
  • 8+ years of experience in HR systems or HR technology
  • 3+ years of people leadership experience
  • Demonstrated success delivering large-scale HR technology implementations or transformations
  • Proven ability to lead programs with on-time, on-budget delivery
  • Experience implementing process improvements and system enhancements
  • Experience applying AI or automation to business processes
  • Experience working in large, complex, multi-entity organizations
  • Experience leading enterprise HR digital transformation initiatives
  • Advanced expertise in Oracle HCM and/or UKG Pro
  • Experience implementing AI-driven HR solutions at scale
  • Experience managing multiple concurrent cross-functional programs

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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