Senior Manager HR Organizational Data & Governance

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Purpose of the Role:

The Senior Manager, HR Organizational Data & Governance is responsible for establishing, governing, and continuously improving the end-to-end HR organizational data model, with a particular focus on Organizational Assignments, hierarchies, and structural data across HR systems. Beyond ensuring data accuracy and compliance, this role owns the governance of how organizational data is defined, structured, approved, and evolved to reflect how the business truly operates.

This role is foundational to enabling scalable reporting and analytics, the creation of an enterprise HR data lake, and rapid execution of organizational and strategic changes. The Senior Manager ensures organizational data is intentional, standardized, reusable, and future-proof, avoiding proliferation of ad-hoc fields, local interpretations, and siloed decisions.

Key Accountabilities:

HR Organizational Data & Governance Strategy (Global):

• Define and maintain the global HR organizational data governance framework, including policies, standards, decision rights, and operating model.

• Establish clear data ownership, stewardship, and accountability for organizational, position, and assignment data domains.

• Ensure alignment with enterprise data governance, IT architecture standards, and business strategy.

• Serve as the design authority and escalation point for decisions impacting organizational structures and data models.

Organizational Assignments & Data Model Governance:

• Own governance of Organizational Assignments across HR systems.

• Design, document, and govern a standardized global organizational data model.

• Establish formal intake, evaluation, and approval processes for new organizational data elements.

• Define and enforce organizational data design principles.

• Lead impact assessments for reorganizations and structural changes.

Data Quality, Integrity & Lifecycle Management:

• Ensure accuracy, completeness, consistency, and auditability of organizational data.

• Define and monitor data quality metrics.

• Lead audits, root-cause analysis, and remediation.

• Govern the full lifecycle of organizational data.

Analytics, Reporting & Data Lake Enablement:

• Ensure organizational data is analytics-ready.

• Partner with HR Analytics, DT, and Enterprise Data teams to enable data lake integration.

• Translate business questions into stable, scalable data structures.

Security, Compliance & Audit:

• Partner with Security and Internal Audit to maintain audit-ready processes.

Stakeholder Collaboration & Decision Forums:

• Partner with HRBPs, COEs, Finance, IT, and Data teams.

• Establish and chair HR Organizational Data Governance forums.

• Act as a trusted advisor during reorganizations, M&A, and operating model changes.

Continuous Improvement & Change Enablement:

• Continuously evolve the organizational data model.

• Drive simplification, standardization, and automation.

• Maintain HR data dictionaries and governance documentation.

• Bachelor’s degree in HR, Information Systems, Data Management, or related field.

• 8+ years of experience in HR Technology, HR Data Management, or Enterprise Data Governance roles.

• Demonstrated experience designing and governing organizational structures in global HR systems (e.g., Workday, SAP SuccessFactors).

• Proven ability to balance business flexibility with strong data discipline in complex organizations.

• Experience supporting reorganizations, workforce transformations, or operating model changes.

Apply now

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If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

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