Senior Manager, Hospitality

Posted 7 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
115K-140K Annually
Senior level
Digital Media • News + Entertainment • Sports
The Role
Lead venue procurement, vendor management, budgeting, menu and F&B execution, branding and suite management for NFL tentpole and international hospitality events. Manage partner hospitality activations, oversee contracts, stakeholder collaboration, travel, and on-site execution for VIP/C-level guests.
Summary Generated by Built In

The NFL Live Events team is responsible for the planning and execution of the league’s tentpole events and International Games. We are looking for a highly motivated individual with hospitality and VIP service experience to join our team. This role plays a vital part in planning and execution of our events.

Responsibilities:

  • Manage venue procurement and vendor/agency management for all hospitality-centric NFL Tentpole Events both domestically and internationally (select markets)
  • Work closely with the NFL Sponsorship team to manage and execute partner specific hospitality events before, during and post NFL Season
  • Oversite of budget, venue contracts and payments for relevant hospitality projects
  • Lead on menu selection and food/beverage execution for small- and large-scale hospitality events
  • Work closely with NFL Creative to identify branding opportunities at all hospitality events.
  • Offer insight and direction into event décor/design in collaboration with NFL Creative and production.
  • Lead NFL suite management for the NFL at Super Bowl and in International Markets
  • Provide support for hospitality events with a focus on Ownership, Internal and Executive Office hospitality events.
  • Attend all planning meetings for current and future tentpole events including International Games.

Required Qualifications:

  • Bachelor’s degree required.
  • Minimum 7 years of premium hospitality and operations experience, with demonstrated success managing high-level hospitality programs and events.
  • Highly experienced in venue contracting, negotiation, and event execution.
  • Expertise in negotiating hotel room blocks, independent venue agreements, and function space contracts.
  • Strong hospitality background with a focus on venue procurement, vendor management, menu selection, décor, sponsor integration, and event design.
  • Proven ability to manage multiple projects simultaneously in a fast-paced, high-pressure environment.
  • Demonstrated leadership skills with the ability to collaborate effectively across teams and with stakeholders at all levels.
  • Experience managing event budgets, forecasting expenses, and maintaining cost controls.
  • Strong organizational, presentation, writing, and communication skills.
  • Proactive self-starter with strong interpersonal skills and the ability to work effectively within a team environment.
  • Ability to professionally represent NFL Global Hospitality and interact confidently with VIP guests, sponsors, vendors, and internal counterparts.
  • Ability to travel domestically and internationally.

Preferred Qualifications

  • International hospitality experience strongly preferred.
  • Strong proficiency in Microsoft Excel and PowerPoint.
  • Experience managing C-level executives, VIP guests, and premium service environments.
  • Knowledge of food and beverage management.

Other Key Attributes / Characteristics:

  • Team player with positive attitude
  • High energy
  • Entrepreneurial spirit
  • Strong work ethic

Physical Demands:

This is a Special Events hotel and VIP management role, at times may require physicality. This could involve lifting, long hours of standing and physical movement during an event and extensive travel requirements.

Travel:

  • Significant and extensive domestic and international travel required, including weekends, up to 50%. Also, require several weeks on the road during delivery.

 Expected Hours of Work:

  • NFL employees are required to work a minimum 40 hours per week in the New York office. This role may require additional hours, including holidays and weekends.

Salary / Pay Range

This posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. 


Salary
$115,000$140,000 USD

Benefits Information
To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. 

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

  • Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
  • Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
  • Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
  • Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

  • Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
  • Execute: We take action with precision, delivering results that drive our goals forward.
  • Inspire: We motivate others through vision, energy, and a commitment to excellence.
  • Live Our Values: We embody our core principles in every decision and action.
  • Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
  • Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

  • Embody an enthusiastic, proactive can-do attitude 
  • Embrace grit, free from ego or entitlement
  • Excel as a relationship builder, with the ability to influence
  • Eager learner, driven by passion rather than just ambition
  • Encompasses an incredible work ethic with an agile mindset

Skills Required

  • Bachelor's degree
  • Minimum 7 years of premium hospitality and operations experience managing high-level hospitality programs and events
  • Experience in venue contracting, negotiation, and event execution
  • Expertise negotiating hotel room blocks, independent venue agreements, and function space contracts
  • Venue procurement, vendor management, menu selection, decor, sponsor integration, and event design experience
  • Proven ability to manage multiple projects simultaneously in a fast-paced, high-pressure environment
  • Demonstrated leadership and cross-team collaboration with stakeholders at all levels
  • Experience managing event budgets, forecasting expenses, and maintaining cost controls
  • Strong organizational, presentation, writing, and communication skills
  • Proactive self-starter with strong interpersonal skills and ability to work within a team
  • Ability to professionally represent NFL Global Hospitality and interact confidently with VIP guests, sponsors, vendors, and internal counterparts
  • Ability to travel domestically and internationally (significant travel up to 50%)
  • International hospitality experience
  • Strong proficiency in Microsoft Excel and PowerPoint
  • Experience managing C-level executives, VIP guests, and premium service environments
  • Knowledge of food and beverage management
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The Company
HQ: New York, NY
6,878 Employees
Year Founded: 1920

What We Do

The National Football League is America's most popular sports league, comprised of 32 franchises that compete each year to win the Super Bowl, the world's biggest annual sporting event. Founded in 1920, the NFL developed the model for the successful modern sports league, including national and international distribution, extensive revenue sharing, competitive excellence, and strong franchises across the board. The NFL is the industry leader on a wide range of fronts. Headquartered in New York City, the NFL expands across the nation and the globe with the offices including NFL Media based in Inglewood, CA and the NFL Films office based in Mt. Laurel, NJ. The NFL also has satellite offices in Atlanta, Washington DC, and Chicago. Our International offices are located in the UK, Germany, China, Mexico & Canada.

Why Work With Us

We're expanding our team, looking for iOS, Android, Web, SDET & Backend engineers (with a bit of a lean to people with an interest in full stack development). Currently we are building (and rebuilding) a lot of our core architecture. We need product-focused engineers who think through our fans' experience & own what they build for our fans. NFL M

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