US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.
We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.*
Build. Lead. Make Things Happen.
US Mobile is looking for a Head of Operations for Lahore who loves ownership, thrives in fast-paced environments, and can be the glue that keeps teams, projects, and people moving in the right direction.
This isn't your typical operations role.
You'll be the on-ground leader for one of our largest offices, representing leadership, driving accountability, solving problems before they become problems, and helping create a workplace where people can do their best work.
If you're someone who naturally steps up, gets things done, and enjoys building high-performing teams, we'd love to talk.
What You'll Be Doing
Run the Lahore Office
Act as the primary leadership representative for the Lahore office.
Ensure day-to-day operations run smoothly across teams.
Create an environment where teams can perform at their best.
Drive Execution
Keep key initiatives, projects, and action items moving.
Coordinate across departments and ensure follow-through.
Identify roadblocks early and help remove them quickly.
Be the Leadership Bridge
Act as the eyes and ears of senior leadership on the ground.
Surface risks, opportunities, and employee feedback.
Help translate strategy into execution.
Lead People
Support managers, team leads, and employees.
Foster a culture of accountability, ownership, and collaboration.
Help maintain high levels of employee engagement and morale.
Own the Details
Oversee facilities, vendors, workplace operations and office administration.
Ensure the office experience reflects US Mobile's culture and standards.
Skills Required
- Proven leadership managing on-site office operations and teams
- Experience driving execution of key initiatives and cross-department coordination
- Ability to identify and remove operational roadblocks quickly
- Experience overseeing facilities, vendors, workplace operations, and office administration
- Strong stakeholder management and ability to represent senior leadership on-site
- Proven ability to foster accountability, ownership, collaboration, and employee engagement
- Comfort working in fast-paced, high-autonomy environments
- Excellent communication skills to surface risks, opportunities, and feedback
What We Do
At US Mobile, we’re on a mission to revolutionize connectivity. We're building a next-generation connectivity platform to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and forward-thinking UI design. Whether it’s with our free high-speed international roaming, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most delightful user experience all backed by our excellent customer service. US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
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