Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
Where we work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills:
You’re an analytics leader who’s passionate about turning raw data into meaningful insight and action. You know that great analysis doesn’t just explain what happened; it helps people understand why it matters and what to do next.
You thrive in cross-functional environments and have direct experience partnering closely with GTM Operations, Sales, and Customer Success teams.
You’re curious, a fast learner, and constantly thinking about how to scale your impact through automation and proactive insight. You’re equal parts technical and communicative, and the intersection of analytics and storytelling excites you.
You have strong management and coaching skills that allow you to actively listen, ask the kind of questions, and elevate the performance of the team members you’ll be managing.
About the Role:
This Senior Manager, GTM Revenue Analytics role exists to ensure Udemy Business’s revenue engine is measurable, predictable, and scalable, providing leadership with clear visibility into pipeline health, retention performance, and growth opportunities across the full customer lifecycle.
This position involves designing, measuring, and tracking non-product experiences across the entire lifecycle, driving visibility, transparency, and accountability for revenue growth within the GTM Operations function. This role is ideal for an analytics leader who enjoys operating at the intersection of data, GTM strategy, and executive decision-making.
The role will report directly to the Senior Director of Udemy Business Analytics.
What you'll be doing:
Strategic and People Leadership:
Partner with Udemy Business leadership to proactively surface insights that inform strategic decisions and drive outcomes.
Lead and manage a team of 5-7 analytics/data science professionals, providing strategic direction and guidance to support Udemy’s GTM Operations functions.
Build, hire, and develop a high-performing analytics team, mentor team members to grow their technical skills and cross-functional influence, and set clear expectations and accountability.
Analytics and Data Science Leadership:
Establish best practices for dataset creation, pipelining, and metric standardization to build up a trusted analytical foundation.
Lead the application of data science and statistical tactics such as regression, time-series modeling, and other predictive modeling to forecast key business metrics and build alerting mechanisms to spot areas of risk early.
Provide thought leadership and hands-on support for our team’s approach to dashboarding and business intelligence (built in Tableau and Databricks).
Revenue and GTM Performance:
Monitor the sales pipeline from lead to conversion, tracking and analyzing relevant metrics to provide actionable insights.
Establish and maintain KPIs across Sales, Customer Success, and Marketing, supporting the rhythm of the business through regular reporting.
Conduct monthly and quarterly analysis of customer retention across all segments, tracking and reporting on ARR, ACV, and customer counts by industry segment.
Evaluate business performance, diagnose root causes, and provide proactive data-driven insights to stakeholders in the Sales Operations, Customer Success Operations, and Marketing teams.
Make recommendations to improve business partners’ productivity and performance, actively reviewing and identifying leading and lagging indicators.
Cross-functional Partnership and Data Storytelling:
Partner with GTM Operations, Sales, Customer Success, and Marketing to evaluate, influence, and optimize sales and customer success processes through data, measurement, and insight.
Act as a trusted thought partner to a range of cross-functional stakeholders across Udemy, fostering collaboration and synergy.
Drive alignment on business definitions, success metrics, and technical implementations in partnership with GTM Operations.
What you’ll have:
Leadership and Communication:
3-5+ years of experience managing and developing analytics and/or data science teams.
Strong executive communication skills, with the ability to translate complex analysis into clear, actionable insights.
GTM and SaaS Experience:
6-10+ years of experience in analytics, revenue operations, or GTM-related roles within a B2B SaaS environment.
Deep understanding of SaaS revenue metrics and lifecycle dynamics (pipeline, ARR, retention, expansion).
Hands-on experience working with Salesforce data and partnering with Sales, Marketing, Customer Success, and GTM Operations.
Analytics, Data Science and Technical Skills:
Advanced SQL expertise and experience working in modern data platforms (e.g., Databricks).
Solid foundation in analytics and data science methods, including experimentation, regression, time-series analysis, and forecasting.
Python experience for statistical analysis, modeling, automation, and analytics workflows.
Experience leveraging AI-powered tools to improve analytics efficiency, accelerate insight generation, or enhance stakeholder self-service.
Business Intelligence, Data Foundations and Execution:
Proven expertise with BI tools such as Tableau and a strong point of view on dashboarding best practices.
Familiarity with data modeling and analytics pipelines using tools like DBT, Airflow, or similar technologies.
Strong execution and ownership mindset, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
Posting Date: January 13, 2026
Application Window:
We anticipate the application window will be open until February 7, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.
You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
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What We Do
At Udemy, we’re on a mission to transform lives through learning. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower over 17,000 organizations to scale workforce development and help 81 million individuals build the technical, business, and soft skills most relevant to their careers. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Why Work With Us
As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.
