At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:Reltio is looking for a Senior Manager, GTM AI Business Partner to identify and prioritize high-value GTM AI products and workflows that improve efficiency or expand revenue opportunities, serve as the functional product owner for priority GTM AI products, and either build them directly or partner with the Enterprise AI Hub on more complex solutions. This role addresses needs across Sales, Solutions Consulting, Value Consulting, Professional Services, Customer Success, Sales Operations, Sales Enablement, Customer Support, and Alliances.
Through a deep understanding of GTM workflows and in partnership with GTM leadership, you will identify and prioritize high-value use cases, develop user stories, design AI-powered workflows, define product specifications, curate the context required to power those workflows, and stand up new solutions either directly through no-code/low-code approaches or in partnership with the Enterprise AI Hub. You will also support the Director, GTM AI and Transition Enablement to roll out new AI-powered workflows across the GTM organization.
Job Duties and Responsibilities:- Workflow Discovery and Process Mapping: Work directly with GTM leaders and frontline users to understand current-state workflows, handoffs, blockers, and inconsistent source materials across the full GTM lifecycle.
- GTM AI Product Ownership: Own the GTM AI workflow backlog, prioritize use cases based on business value, and define what should be built locally versus escalated to the Enterprise AI Hub. Examples of likely priorities include account-brief generation, next-action support, pricing and profitability intelligence, in-call analysis, data-capture automation, and role-based coaching workflows.
- Tool and Workflow Build: Build or stand up simple functional prototypes, copilots, prompt flows, or no-code / low-code AI products and workflows that help GTM teams solve real problems, leveraging the Enterprise AI Hub where needed for shared-platform or more complex solution needs. .
- Context Stewardship and Trust Design: Curate the source-of-truth inputs that power GTM AI workflows. Ensure approved messaging, account context, opportunity data, meeting notes, and supporting documents are structured in ways that reduce hallucination risk and preserve human review.
- Stack and Data Fluency: Partner with Sales Operations and Enterprise AI Hub to improve how GTM systems and data sources connect into AI workflows, including systems such as Salesforce, Reltio-on-Reltio, conversation data, enablement content, and Google Drive context.
- Pilot Execution and Measurement: Launch narrow pilots, gather user feedback, track value metrics, and refine workflows before broader rollout.
- Hub Partnership and Escalation: Bring the Enterprise AI Hub clear requirements for shared connectors, reusable components, governance needs, and production hardening once local workflows prove value.
- Adoption Partnership: Support the Director, GTM AI & Transition Enablement so successful workflows are turned into scalable enablement, communications, and manager-led adoption motions.
- AI Portfolio Governance: Manage the GTM AI tool portfolio to prevent sprawl, duplicate solutions, stale content, and ultimately poor adoption by driving a cohesive portfolio strategy and establishing clear standards for intake, prioritization, build approval, ownership, quality control, discoverability, maintenance, and retirement
- Bachelor's degree in Business, Analytics, Operations, Information Systems, or a related field.
- 7+ years of experience in B2B / SaaS GTM, Solutions Consulting, Revenue Operations, Customer Success, Enablement, Product Strategy, or similar roles with strong workflow and systems exposure.
- Builder Mindset: Hands-on curiosity for AI, strong willingness to experiment, and a track record of building or prototyping practical tools, workflows, or operating improvements.
- AI and Systems Fluency: Strong conceptual understanding of AI assistants, agents, prompts, grounding, context windows, and the business implications of how systems and connectors work together.
- Discovery and Prioritization Skills: Ability to ask strong questions, work across ambiguous stakeholder needs, and narrow broad demand into a high-value first workflow.
- Source-of-Truth and Trust Judgment: Good instincts for governed inputs, confidence cues, human review steps, and where automation should stop.
- Cross-Functional GTM Understanding: Ability to work across multiple customer-facing functions with different charters and data needs, from pipeline creation through post-sale execution.
- Bias Toward Action: Comfort shipping practical first versions quickly, learning from users, and iterating rather than waiting for perfect requirements or infrastructure.
- Direct experience with Reltio, Salesforce, customer success platforms, or related GTM systems.
- Experience using low-code tools, simple scripting, HTML prototypes, or AI copilots to build proofs of concept.
- Experience with knowledge-management, account-planning, QBR, or seller-productivity workflows.
- Familiarity with change-management and rollout planning in partnership with enablement leaders.
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Skills Required
- Bachelor's degree in Business, Analytics, Operations, Information Systems, or a related field
- 7+ years of experience in B2B / SaaS GTM, Solutions Consulting, Revenue Operations, Customer Success, Enablement, Product Strategy, or similar roles
- Hands-on curiosity for AI and experience in building or prototyping tools
- Strong conceptual understanding of AI assistants and systems
- Ability to work across ambiguous stakeholder needs
What We Do
Reltio is the only company that provides a cloud-native multi-tenant, multi-domain MDM platform which delivers real-time data at scale. The Reltio Connected Data Platform provides agility, scale, simplicity, security, and performance unmatched by competitors. Reltio’s API-first approach eases configuration and integration with downstream applications for developers. This is true innovation. And innovative brands know that connected data is at the heart of delivering exceptional customer experiences. The 3 keys to success are breaking up customer data silos, breaking free from legacy customer data management systems, and breaking through barriers with a better understanding of customers to win in the experience economy. Data innovators trust Reltio to drive hyper-personalization, reimagine customer-centric business processes, simplify compliance with privacy laws, such as GDPR and CCPA, and manage consent and communication preferences at a global level. If you are a Data Innovator and want to position your company to win in the digital economy, let's talk! Also - we are hiring! We have the highest growth rate in our market category and a strong customer renewal and expansion rate. Our cultural values focus on living a customer-first approach, driving innovation, delivering business value, and creating an environment where everyone can learn, grow and have fun! As a matter of fact, we've been rated the #1 Best Small Workplace to work in America by Fortune Magazine and we've been featured on the Deloitte 2019 Technology Fast 500™ List for 3 years in a row. We are looking for people who are smart, dedicated, enjoy working in a team environment, and like to take initiative and get things done. Come join us!
