Senior Manager- Growth

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Food • Logistics • On-Demand
The Role
Own CREW’s growth strategy and execution across user acquisition, performance marketing, partnerships, funnel optimization, experimentation, campaign merchandising, and reporting. The role manages Google, Meta, and programmatic campaigns, develops audiences, diagnoses funnel issues using event-level data, runs A/B tests, tracks CAC and retention, and partners with product and data teams to implement growth improvements.
Summary Generated by Built In
Job Description

Senior Manager — Growth, CREW, Swiggy

Function: Growth · Reports to: Director, Growth
Location: Bengaluru, 5 days WFO in Whitefield
Role: Senior Manager

About CREW
CREW is the latest app launched by the House of Swiggy — a premium personal travel concierge built for the discerning traveller. CREW guards your wallet and elevates your trip, handling flights, stays, visas, cabs and the dozen small frictions that make travel stressful.

CREW is at an inflection point — the product works, and the next phase is about scaling growth with discipline: the right users, at the right cost, compounding into a durable business.

The Role
This role owns the strategy and execution for CREW's core growth levers — user acquisition, performance marketing, partnerships and funnel optimization — working closely with the Director, Growth to set the plan for each, then driving it to a shipped, measured outcome. You'll operate at both altitudes: proposing the channel or partnership bet, and being the one who runs it.

What You'll Own

  • User acquisition strategy & execution. Propose and run the acquisition plan across channels — where to spend, on whom, and why — then execute the campaigns yourself.

  • Partnerships for growth. Identify, pitch and manage brand and platform partnerships that bring in the right traveller at efficient cost; own the relationship from first conversation to signed deal to live campaign.

  • Performance marketing. Set channel-level strategy across Google, Meta and programmatic, and own execution — budget pacing, bid strategy, creative testing, and reading incrementality rather than trusting the platform dashboard blindly.

  • Funnel diagnostics. Diagnose drop-offs at every stage using event-level data and turn findings into a prioritized fix list.

  • User targeting. Build, refresh and prune audiences and lookalikes; own suppression logic so spend isn't wasted on users who'll never convert.

  • Experimentation. Run structured A/B tests end to end — hypothesis, sample size, significance, rollout — and maintain a real testing backlog.

  • Campaign & storefront execution. Plan and execute the on-app campaign calendar and storefront merchandising in line with CREW's broader growth strategy.

  • CAC & conversion reporting. Own the weekly dashboard — CAC, conversion by stage, cohort retention — and flag anomalies and emerging bets before they show up in a leadership review.

  • Growth product execution. Work directly with product and data teams to ship the funnel and journey fixes that come out of your own diagnostics.

 

 

Qualifications

What Makes You a Fit

  • 4–7 years in growth, performance marketing or partnerships roles, with a track record of both proposing a channel/partnership bet and personally executing it.

  • Hands-on with Google Ads, Meta Ads Manager and an attribution/analytics stack.

  • Comfortable running data analytics independently with Claude — pulling and interpreting your own numbers rather than waiting on a data team.

  • Experience sourcing and running a brand or platform partnership from scratch, not just managing an inherited one.

  • Real discipline running A/B tests — sample size, significance, and knowing when a result is noise.

  • Strategic enough to make the case for a bet, execution-first enough to run it yourself.

Nice to have: travel/OTA exposure; hands-on experience with a CDP or MMP (CleverTap, MoEngage, AppsFlyer, Branch or equivalent).

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • 4-7 years of experience in growth, performance marketing, or partnerships roles
  • Track record of proposing channel or partnership bets and personally executing them
  • Hands-on experience with Google Ads
  • Hands-on experience with Meta Ads Manager
  • Experience with an attribution or analytics stack
  • Ability to independently perform and interpret data analytics using Claude
  • Experience sourcing and running a brand or platform partnership from scratch
  • Experience running A/B tests, including sample sizing and statistical significance analysis
  • Travel or OTA industry experience
  • Hands-on experience with a CDP or MMP such as CleverTap, MoEngage, AppsFlyer, or Branch

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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