Senior Manager, Growth and Transformation - Loans

End Date

Tuesday 24 February 2026

Salary Range

£76,194 - £89,640

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

We’re currently the UK’s number one provider of personal loans, supporting customers to achieve their aspirations with unsecured personal loans and help them understand their affordability through innovative customer experiences with Your Credit Score.
We’re looking for a senior leader with experience in designing and executing product and proposition strategies, who can innovate to reimagine loans and drive commercial growth. We want our future propositions to be bold so you’ll need to be creative, transformational and be comfortable to proactively work with stakeholders across the Group to evolve and develop our future propositions.

Job Description

JOB TITLE: Senior Manager, Growth and Transformation - Loans

LOCATION: Chester, Manchester Halifax or Leeds

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days per week) in one of our office hubs mentioned above

About this opportunity

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

We’re currently the UK’s number one provider of personal loans, supporting customers to achieve their aspirations with unsecured personal loans and help them understand their affordability through innovative customer experiences with Your Credit Score.

We’re looking for a senior manager with experience in designing and executing product and proposition strategies, who can innovate to reimagine loans and drive commercial growth. We want our future propositions to be bold so you’ll need to be creative, transformational and be comfortable to proactively work with stakeholders across the Group to evolve and develop our future propositions.

Day to day you’ll be;

• Defining and supporting the delivery of a six-year strategic roadmap to grow the Loans business aligned with LBG’s broader commercial objectives.

• Building the investment case and growth plans for Loans initiatives driving continued growth and transformation of the business in line with these plans. Proactively collaborating with the wider Loans product, pricing and platform teams.

• Using market driven insights to develop a strong understanding of customer needs, technology enablers, market dynamics, regulatory developments, and competitor trends.

• Making informed risk decisions to ensure products follow regulations such as Consumer Duty, while running risk and controls effectively.

• Building strong relationships with the Loans Product and Platform teams who are responsible for product execution and ensure product strategies are executed to plan and within budget.

• Leveraging AI capabilities and data to supercharge delivery, fostering a culture of innovation and continuous growth.

About us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.