- Permanent Full-Time opportunity
- You will play a key role in optimising risk transfer, aligned to the Group’s risk appetite, and provide exceptional insurance advice and service for our stakeholders.
- We are building tomorrow’s bank today
See yourself in the team
The Group Insurance Team is part of Enterprise Risk within Risk Management. Group Insurance is responsible for recommending, sourcing, and managing the insurance program for the Group, as well as managing the operation of the Group’s Captive insurance subsidiary.
Do work that matters
Reporting directly to the Head of Group Insurance, you will take primary responsibility for managing property and liability related incidents and claims, provide insurance advice to internal stakeholders, particularly in relation to third party supplier agreements, and actively participate in the management and renewal of aspects of the Group’s General Lines insurance arrangements to enhance shareholder value.
On any given day you will
- Engage with internal stakeholders to resolve property or liability related incidents and claims, or to review claims trends and identify further actions required
- Monitor the performance of key suppliers in delivering their incident / claims management services and arranging payment of invoices for work performed
- Provide commercial, value-added, timely and insightful insurance advice to Group and Business Unit teams in relation to third party supplier agreements
- Provide certificates of currency to address internal stakeholder requests
- Liaise with insurance brokers in relation to insurance market developments or work-in-progress
- Develop the insurance renewal strategy for certain General Lines insurance policies
- Meet with insurers to discuss insurance market conditions or claims trends
- Review current practices with a view to simplifying processes and increasing efficiency
- Maintain an effective risk and control environment in relation to the above activities
- Other special projects that may arise from time to time.
We’re interested in hearing from people who have
- Strong experience across General Lines insurance programs and hands-on property and/or liability insurance claims management expertise, preferably within the financial services industry
- Bachelor’s degree in the fields of Commerce, Risk Management or a related discipline strongly preferred
- Deep commitment to optimising outcomes for our customers
- Excellent project management and organisational skills to deliver across multiple competing and time-bound priorities
- A proven track record in managing performance of third-party service providers
- Excellent verbal and written communication skills
- Strong relationship management and stakeholder engagement skills, including experience in dealing with senior management
- Sound financial skills and attention to detail
- Sound understanding of risk and policy frameworks and their application
- Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 22/04/2025
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What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
