Senior Manager, Global Process Owner, Order to Cash

Senior Manager, Global Process Owner, Order to Cash

Position Summary:

Catalent is a global, high-growth, public company and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission: to help people live better, healthier live.

This is a full-time, remote, salaried position: Monday – Friday, 1st shift.

Our Somerset location is the corporate headquarters for Catalent Pharma Solutions. This location houses our state-of-the-art laboratory, clinical, commercial manufacturing plant for oral dose forms in addition to being the Center of Excellence for Highly Potent Active Pharmaceutical Ingredients.

The Senior Manager, Global Process Owner, Order to Cash is the Global subject matter expert on the process for which they are responsible. The Senior Manager, Global Process Owner, Order to Cash will establish the long-term strategy for the process with the appropriate VP’s of Finance. They will create action plans to meet that strategy and work toward it with each site FD and staff. This requires that the GPO meet with each site, process map the process with the site and work with them to improve accuracy and efficiency throughout. Key performance metrics will be established for each site and monitored for progress. The Senior Manager, Global Process Owner, Order to Cash will assist sites in designing, testing, and implementing improvement solutions to achieve desired improvements in metrics. The Senior Manager, Global Process Owner, Order to Cash will facilitate the exchange of information between sites helping to share best practices. The Senior Manager, Global Process Owner, Order to Cash will prepare and present the annual process plan with monthly milestones and monthly report of process changes; and take personal ownership of processes and outcomes, monitor performance, and ensure that process stakeholders/ sites accept responsibility for outcomes. Although the Senior Manager, Global Process Owner, Order to Cash has no direct reports, they will communicate and coordinate with area VPs and engage with site FDs and local teams to enact change.

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee. 

The Role:

• Participate in the design meetings for new conversions with focus on efficiency and internal control

• Attend regularly scheduled project meetings to assess progress and ascertain if the project is on track

• Support the sites in go-live and post-go live helping to address issues

• Routinely meet with Global IT ERP team to assurance alignment and priority

• Work with the external partner team directly to understand the focus and delivery on projects

• Work with enhancement teams for all systems made up of site and corporate representatives to assist in prioritization and communication of the enhancement workload and key projects in scope

• Facilitate the exchange of information between sites helping to share best practices

• Drive scalable, effective, and efficient finance processes across geographies and businesses

• 20% annual travel expectations (globally)

• Other duties as assigned

The Candidate:

• Bachelor’s Degree in Accounting, Finance or IT Systems, preferred; High School diploma, required

• Minimum 10+ years related experience, required

• CPA or equivalent, preferred

• ERP transactional experience, preferred

• Solid understanding of US GAAP and IFRS requirements for assigned process

• Experience in the end-to-end process area with significant experience in process management

• Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds

Why You Should Join Catalent:

• Defined career path and annual performance review and feedback process 

• Diverse, inclusive culture 

• 152 hours of PTO + 8 paid holidays

• Several Employee Resource Groups focusing on D&I

• Dynamic, fast-paced work environment

• Positive working environment focusing on continually improving processes to remain innovative

• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives 

• Community engagement and green initiatives 

• Generous 401K match 

• Medical, dental and vision benefits effective day one of employment 

• Tuition Reimbursement 

• WellHub - program to promote overall physical wellness 

• Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.