Who are we?
Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back.
To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a global ecosystem of products that bring joy to people's lives.
In four years, we’ve sold over 5 million products worldwide including Phone (1), which was listed on Time Magazine's Best Inventions of 2022 for Innovative Smartphone Design. In 2024, we launched our third and fourth smartphones, as well as a new audio lineup, including our debut in Open Sound Technology: Ear (open).
Alongside our core product range, we also have CMF by Nothing. A sub-brand dedicated to making great design more accessible without compromising on quality and innovation.
Everyday at Nothing we share an optimism that we’re making a difference to the world. If that sounds like something you'd like to be part of, read on...
The Role:
Working in the Growth Marketing & Research Team, you will be a key player in the next stage of growth for Nothing. In this pivotal role, you'll be the architect & builder of our global CRM strategy, leveraging data insights to drive customer acquisition, retention, and ultimately, revenue growth.
Responsibilities:
- Working with the Director, Growth Marketing to implement the CRM strategy globally, drive revenue growth, and recognise opportunity gaps.
- Manage & execute all forms of eDM from cart recovery, lifecycle to weekly editorial communications.
- Identify, create and analyse segmentation of customers using our CDP to deliver on brand vision and commercial goals, supporting wider growth marketing touch points.
- Working with the broader marketing department own and plan the CRM calendar globally ensuring all markets execute holistically
- You will maintain and grow the Nothing community database through acquiring new customers and implementing retention and re-engagement strategies, ensuring full compliance with GDPR.
- You will work closely with the wider Growth Marketing team, especially the Research & Insights Manager to devise and implement a test and do strategy.
Requirements:
- Deep level of technical experience in CRM, with experience working through a variety of Marketing Automation, ESPs, CDPs and Data Visualisation tools - Salesforce Marketing Cloud essential
- Experience line managing preferred
- Proven track record in customer journey mapping and segmentation success cases
- Shopify & GA4 Experience preferred
- Commercially & analytically minded
- Ability to distil CRM expertise to digestible action points and influence other business units on CRM goals and vision
Applications for this position will close 28th July 2024.
We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.
Top Skills
What We Do
Today, we’re left with just a few large incumbents. Lacking instinct and courage, they use research and analysis as crutches to make cold, unexciting and derivative products.
Consumers are bored, no longer inspired by technology and instead feel uneasy about big tech and its impact on people's lives and society.
Nothing is igniting change in the world.
We’re here to make tech fun again, unleash creativity, and inspire our community to shape the future with us.
About us:
Nothing is a UK-based privately held company with backing from GV (formerly Google Ventures), EQT Ventures, C Ventures and other private investors including Tony Fadell (Principal at Future Shape & inventor of the iPod), Casey Neistat (YouTube personality and Co-founder of Beme), Kevin Lin (Co-founder of Twitch) and Steve Huffman (Co-founder and CEO of Reddit
