Who We Are
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.
The Role
We are looking for an experienced global benefits professional to support our rapid growth. This role requires subject matter expertise as well as market knowledge. Ideal candidate has experience operationalizing strategic initiatives, measuring performance metrics and defining program communications to increase understanding, drive employee engagement and improve program appreciation.
The individual in this role must be comfortable working with individuals in a variety of roles both within and outside of the company. Incumbent will demonstrate strong collaborative skills and ability to deliver white glove client service.
Responsibilities
Work with Benefits leadership and HR partners to apply the benefits philosophy and strategy into actions which support the business
Monitor performance metrics and standards, through internal and external resources
Develop internal vendor score card in consultation with procurement. Measure trends and report on performance on monthly basis
Monitor annual and cyclical global benefits calendar and support local resources as needed for timely completion
Track global benefit spend/ budget: Participate in budget planning, and forecasting. Prepare leadership-ready analysis on performance, cost trends, utilization, risks, employee impact, vendor performance, and investment tradeoffs.
Support deployment of multinational funding, governance, and plan design strategies across global markets
Support International Benefits and Compensation resources to execute global strategy and philosophy
Support International Senior Benefits Manager for renewals and enrollment strategy, including plan changes, stakeholder alignment, employee communications, leadership engagement, and post-enrollment analysis.
Develop global communications strategy themes and templates for global messaging. Work with local resources for appropriate delivery
Track effectiveness of communications through employee feedback, data accuracy and measurable results
Work with international team and or local resources to ensure benefits programs, policies, documentation, vendor processes, and operating practices are compliant, well-controlled, audit-ready.
Develop junior staff the benefits team while building capability for future scale.
Qualifications
Bachelor’s degree or Master’s Degree
8-10+ years’ experience working with a multi-national organization or 10+ years’ experience in global benefits design and delivery
Experience with the design, administration and compliance of global benefits
Proven experience developing and monitoring global benefits programs, including benefits strategy, plan design, vendor management, renewals, employee communications, and wellbeing programs.
Knowledge of statutory requirements, regulations, pay transparency disclosure and compliance requirements etc.
Experience supporting benefits across multiple countries or regions, with the ability to balance global consistency with local market practices.
Experience in sports, media, and entertainment industry.
Acquisition integration experience
Ability to move quickly, managing multiple priorities, working collaboratively in cross-functional work
Strong organizational, analytical, financial, and project management skills. Ability to synthesize data from multiple sources and analyze trends
Experience evaluating benefits funding models, including fully insured and self-insured approaches.
Experience coaching and influencing teams, including setting priorities and supporting team development.
Practical fluency with AI, automation, analytics, or emerging technologies, with sound judgment around confidential employee data, privacy, compliance, and human oversight.
Experience with Workday, benefits administration platforms, vendor/broker platforms, or related HR technology is a plus.
Location
This role is hybrid, based in our Los Angeles or New York City office.
Compensation
The annual base salary for this position is in the range of $161,000 - $190,000. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.
Skills Required
- Bachelor's degree or Master's degree
- 8–10+ years of experience working with a multinational organization or 10+ years of experience in global benefits design and delivery
- Experience designing, administering, and ensuring compliance of global benefits programs
- Experience developing and monitoring global benefits programs, including benefits strategy, plan design, vendor management, renewals, employee communications, and wellbeing programs
- Knowledge of statutory requirements, regulations, pay transparency disclosures, and compliance requirements
- Experience supporting benefits across multiple countries or regions
- Experience in the sports, media, or entertainment industry
- Acquisition integration experience
- Ability to manage multiple priorities and collaborate cross-functionally in a fast-paced environment
- Strong organizational, analytical, financial, and project management skills, including synthesizing data and analyzing trends
- Experience evaluating fully insured and self-insured benefits funding models
- Experience coaching and influencing teams, setting priorities, and supporting team development
- Practical fluency with AI, automation, analytics, or emerging technologies, with sound judgment regarding confidential employee data, privacy, compliance, and human oversight
- Experience with Workday, benefits administration platforms, vendor/broker platforms, or related HR technology
Creative Artists Agency Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Creative Artists Agency and has not been reviewed or approved by Creative Artists Agency.
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Healthcare Strength — Healthcare coverage is considered robust, including medical, dental, and vision, with HSA/FSA options available. Feedback suggests this core coverage stands out as a strong element of the package.
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Leave & Time Off Breadth — Time off includes paid holidays, vacation, sick leave, and a late‑December company shutdown. Feedback suggests this shutdown meaningfully boosts practical time away from work.
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Wellbeing & Lifestyle Benefits — Unique industry access—such as screenings, event tickets, and on‑site showcases—adds meaningful lifestyle value. Everyday perks like casual atmosphere, drinks, and parking are also cited as positives.
Creative Artists Agency Insights
What We Do
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. For more information, please visit www.caa.com.
