Job Description:
The Senior Manager, Team Member Experience & Engagement leads efforts to create a more connected, engaging, and meaningful experience across the team member lifecycle. As part of the Engagement & Community team, this role translates team member feedback and business needs into practical improvements, working across HR and business teams to align priorities, connect experiences, and strengthen engagement, connection, community, belonging, and retention.
The role owns the Early Careers programmatic experience and serves as a steward of the broader team member experience across Ryan. In partnership with HR functions and business leaders, the role will initially focus on helping shape and improve the Ryan onboarding experience while leading the design and delivery of an Early Careers experience that builds connection, community, development, and engagement. The role connects insights and priorities across functions so key lifecycle moments feel aligned and intentional.
- Help shape the Team Member Experience strategy, priorities, and multiyear roadmap.
- Lead the enterprise view of the team member experience by identifying themes, gaps, and opportunities across key lifecycle moments.
- Own the strategy, design, delivery, and continuous improvement of the Early Careers programmatic experience.
- Define and champion shared principles that create consistent and connected team member experiences.
- Lead journey mapping to identify needs, pain points, gaps, handoffs, and moments that matter.
- Turn insights into priorities, recommendations, and coordinated improvement plans.
- Partner across HR and the business to help create a connected onboarding experience.
- Improve cross-functional coordination, communication, and shared ways of working.
- Use surveys, interviews, focus groups, program data, and workforce trends to find root causes and guide decisions.
- Define and track measures that evaluate team member experience, engagement, participation, and program impact.
- Provide leaders with clear updates, recommendations, risks, and decisions.
- Build internal skills in journey mapping, experience design, listening, measurement, and continuous improvement.
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The base pay range is $93,000-$125,000/Annually. The salary may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.
Eligibility:
Position requires verification of employment to work in the U.S.
Benefits:
- Competitive Salary
- Medical, Dental and Vision Benefits
- Retirement and Savings Benefits
- Flexible Spending and Health Savings Accounts
- Life Insurance
- Short-Term and Long-Term Disability
- Educational Assistance
- Paid Time Off (PTO)
- Employee Assistance and Wellness Programs
- Family Planning & Parenting Benefits
- Employee Discount Programs
- Pet insurance
- Charitable Donation Matching
- Volunteer Time Off (VTO)
- Employee Resource Groups (ERGs)
Disclaimer: Eligibility may vary based on factors such as role, hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the official terms and conditions will be outlined in each individual offer document.
Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Notice to Candidates:
Please be advised that initial outreach regarding employment at Ryan Companies will only occur via email from the domain @ryancompanies.com email address. If you recieve communication from someone you believe is impersonating Ryan Companies, please report it to us at [email protected]
Non-Solicitation Notice to Recruitment Agencies:
Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.
Skills Required
- Verification of employment eligibility to work in the United States
Ryan Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ryan Companies and has not been reviewed or approved by Ryan Companies.
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Retirement Support — Retirement programs are characterized by a dollar-for-dollar 401(k) match and additional employer contributions tied to company performance. These features make total compensation feel notably strong for many roles.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, alongside HSAs/FSAs and an expanded EAP for mental health support. The breadth of offerings indicates support for wellbeing beyond basic coverage.
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Leave & Time Off Breadth — Time-off options span flexible PTO, paid holidays, paid volunteer hours, and a sabbatical program for long-tenured employees. These programs provide flexibility for rest, community engagement, and personal pursuits.
Ryan Companies Insights
What We Do
At Ryan Companies, we believe the value of the buildings we design, develop, finance, manage and construct is about more than dollars and cents – it’s also about the value they bring to the people who use them and the communities that surround them.
