THE ROLE
Thrive Market is seeking a Senior Manager of ERP to lead and scale our enterprise applications ecosystem, with a primary focus on NetSuite and its integrations across Finance, Accounting, Supply Chain, and Operations.
This role is both strategic and hands-on. You will own ERP platform vision and execution, lead a growing team of developers, analysts, and support resources, and partner closely with Finance, Accounting, and IT stakeholders to ensure our systems scale with the business. You’ll be responsible for translating business needs into a clear technical roadmap, ensuring system reliability, and driving continuous improvement across our ERP landscape.
The Senior Manager of ERP will also play a key role in managing third-party vendors and contractors, overseeing complex integrations (including EDI), and ensuring strong governance, documentation, and delivery discipline across ERP initiatives.
RESPONSIBILITIES
- Own the overall ERP strategy and roadmap, ensuring alignment with Finance, Accounting, Supply Chain, and broader business priorities
- Lead, mentor, and develop a cross-functional ERP team, including NetSuite developers, business analysts, and support analysts
- Partner closely with Accounting, Finance, and IT leaders to translate business requirements into scalable, maintainable ERP solutions
- Oversee design, development, and delivery of NetSuite customizations, integrations, workflows, and enhancements
- Provide technical and architectural leadership for NetSuite and adjacent systems, ensuring best practices, performance, and data integrity
- Manage third-party contractors and vendors on complex ERP and integration initiatives, ensuring quality, timelines, and cost control
- Lead and support ERP integrations across the enterprise, including EDI and third-party platforms
- Establish and maintain strong governance around documentation, testing, deployments, and change management
- Drive continuous improvement across ERP processes, tooling, and team workflows
- Ensure clear communication of project status, risks, and dependencies to stakeholders and leadership
- Support system reliability and scalability as the business continues to grow and evolve
QUALIFICATIONS
- 8+ years of experience in ERP, enterprise applications, or IT systems roles, with increasing leadership responsibility
- Strong background in Accounting, Finance, and/or IT applications, with a deep understanding of ERP-driven business processes
- Hands-on experience with NetSuite, including customizations, integrations, and platform governance
- Proven experience leading and managing technical teams, including developers and analysts
- Experience managing third-party contractors and vendors on complex IT or ERP projects
- Strong stakeholder management skills, with the ability to partner effectively across technical and non-technical teams
- Experience leading or supporting EDI integrations and data flows across enterprise systems
- Excellent communication skills and the ability to influence across levels of the organization
Preferred Qualifications
- Experience with NetSuite, Coupa, Anaplan, WMS, and/or Workday in a multi-system enterprise environment
- Experience leading ERP or enterprise system implementations, re-architectures, or major enhancements
- Familiarity with supply chain, procurement, and financial operations workflows
- Experience operating in a high-growth, fast-paced environment
- Strong documentation, governance, and operational discipline
- Experience with data integration pipelines such as Amazon MWAA and/or Astronomer
- SOX compliance experience related to ITGC, Application Controls, Audit and Testing across enterprise systems
- Comprehensive health benefits (medical, dental, vision, life and disability)
- Competitive salary (DOE) + equity
- 401k plan
- 9 Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Ability to work in our beautiful office in Playa Vista
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
© Thrive Market 2026 All rights reserved.
- Compensation Description - The base salary range for this position is $170,000 - $185,000/Per Year.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
- Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
- This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.
Top Skills
What We Do
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. We're an online grocery store that delivers the highest-quality organic and sustainable products at member-exclusive low prices. What's more, every paid annual membership sponsors a free one-year membership for a family in financial need. Every day, we leverage innovative technology and member-first thinking to help our more than 1.5 million members find healthy products, support brands making an impact, and build a better food future in the process. In 2020, we became a Certified B Corporation, making us the largest grocer in the U.S. to earn this coveted qualification.
Why Work With Us
Thrive Market was born out of a mission to deliver better products, better brands, and a healthier lifestyle to families throughout the United States. Our team is energetic, talented, and collaborative working together to reach our goal of providing our members with a best-in-class marketplace.
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Thrive Market Offices
Remote Workspace
Employees work remotely.
Thrive Market is a Remote-First Workforce: We host a number of events in our Playa Vista office where all employees are welcome!
