Senior Manager, Enterprise Technology Services (SD/TX/DC/Bos/SF) (R4261)

Sorry, this job was removed at 11:47 a.m. (UTC) on Thursday, Mar 19, 2026
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4 Locations
In-Office
173K-259K Annually
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Our mission is to protect service members and civilians with intelligent systems.
The Role
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube

Job Description:
Shield AI is seeking an experienced Senior Manager, Enterprise Technology Services to lead a high-performing team focused on building, integrating, and maintaining enterprise applications that power our global operations. This individual will oversee engineers responsible for software integrations, SharePoint solutions, and Atlassian system administration, ensuring that Shield AI’s enterprise platforms remain scalable, secure, and aligned with business needs.

This position reports into Enterprise Operations and will collaborate closely with adjacent departments—including Service Delivery, Cloud & Infrastructure, & Cybersecurity—to support the company and its business units. The ideal candidate brings a blend of technical expertise, program leadership, and people management experience to drive the delivery of reliable, automated solutions across Shield AI’s internal systems.

What you'll do:

  • Lead, develop, and mentor a team of engineers supporting enterprise software applications, integrations, and collaboration platforms.
  • Drive the design, delivery, and lifecycle management of Shield AI’s enterprise technology stack, including Microsoft 365, SharePoint, Atlassian, and other internal platforms.
  • Partner closely with cross-functional stakeholders; including Product teams, Engineers, Cybersecurity, PX, and Facilities—to deliver secure, scalable enterprise solutions that enable efficient operations across Shield AI.
  • Oversee application governance, performance, and compliance in coordination with Cybersecurity and IT teams.
  • Support integration of SaaS platforms with identity systems, workflows, and data automation pipelines.
  • Establish and maintain best practices for DevOps automation, CI/CD, and application lifecycle management within Enterprise Operations.
  • Develop strategic roadmaps and project plans that align technology initiatives with business priorities.
  • Foster collaboration, professional development, and operational excellence across the Enterprise Technology Solutions team.
  • Lead effectively in a dynamic startup setting, balancing competing priorities and guiding teams through rapid change with clarity and confidence.

Required Qualificiations:

  • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
  • 8+ years of progressive experience in enterprise IT, software engineering, or application integration.
  • 3+ years of experience managing or leading technical teams.
  • Proven track record of delivering enterprise applications and integrations in fast-paced, secure environments.
  • Strong understanding of Microsoft 365, SharePoint, and collaboration platforms.
  • Familiarity with CI/CD, DevOps, and automation principles.
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to translate business needs into scalable, secure technology solutions.

Preferred Qualifications:

  • Experience in a defense, aerospace, or other regulated industry.
  • Hands-on background with Atlassian tools (Jira, Confluence), Azure DevOps, and related APIs.
  • Familiarity with software development using C#, Python, or other scripting languages.
  • Knowledge of enterprise identity management (Okta, Azure AD, SSO, RBAC).
  • Experience with compliance frameworks such as NIST, SOC 2, or ISO 27001.
  • Demonstrated ability to manage hybrid environments (cloud and on-premise) at scale.

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

What the Team is Saying

Dylan
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Willy
Michael
Vibhav
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Ryan
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Shield AI Compensation & Benefits Highlights

  • Healthcare Strength Company materials describe excellent medical, dental, and vision coverage alongside a mental‑health EAP. Site perks such as an onsite gym in DC and a gym discount in San Diego support a health‑focused offering.
  • Retirement Support Careers materials highlight a 401(k) with company match as part of the standard package. A Total Rewards overview emphasizes retirement features within a broader, transparent compensation view.
  • Career-Linked Recognition & Rewards Compensation for in‑demand technical and senior go‑to‑market roles is described as competitive, with visible engineering ranges and top‑end packages. This points to meaningful upside tied to role, level, and scarce skills.

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The Company
HQ: Port Melbourne, Victoria
Year Founded: 2015

What We Do

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.

Why Work With Us

What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.

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