Senior Manager, Enterprise Strategy & Offering - Digital Payments

Posted 3 Hours Ago
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New York, NY, USA
Hybrid
186K-265K Annually
Senior level
Fintech • Payments • Financial Services
Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.
The Role
Lead Adyen's global enterprise digital payments offering end-to-end: define strategic vision, package and commercialize products, drive GTM and adoption, partner with product and vertical teams, surface customer insights to prioritize roadmap, anticipate market and regulatory shifts, and enable commercial teams to grow revenue for enterprise customers.
Summary Generated by Built In
This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the Team

The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech infrastructure leader and to grow our commercial success within and across our key verticals. Sitting in the Global Commercial Strategy team—at the direct intersection of Product and Commercial—allows you to be the connective tissue between the two and act as the strategic bridge advocating for our enterprise customers' needs across multiple verticals.

About the Role

As the Senior Manager, Commercial Strategy & Enterprise Offering - Digital Payments, you will own Adyen’s end-to-end offering for global and domestic digital enterprise customers such as Uber, Netflix, or Etsy. This role is global in scope and entails both the defining of the long-term vision and strategic direction in partnership with the product organisation, as well as the commercialization and go-to-market of the offering and underlying products.

Sitting in the Global Commercial Strategy team - at the direct intersection of Product and Commercial - you will act as the strategic bridge advocating for our customers' payment performance, payment acceptance and adjacent needs across multiple verticals - in direct collaboration with your Vertical peers. Your primary goal is to drive net revenue growth for your segment through offering evolution, differentiation, and deep product adoption.

What you’ll doOffering Differentiation & Commercialization
  • Strategic Packaging & Narrative: Define the long- and short-term offering value proposition ("what we sell, to whom, and why"). Package, bundle, and scale Adyen's Enterprise Offering across verticals and regions.
  • Future-Proofing & Readiness: Anticipate market (e.g. Multi-PSP setups, BNPL payment methods) and regulatory (e.g. SCA) shifts to evolve your offering, ensuring all products meet strict readiness levels and customer expectations before scaling.
Customer Insights & Product Prioritization
  • Voice of the Customer: Work closely with Vertical Leads and commercial teams, as well as build direct customer relationships to inform strategy, trade-off decisions, and GTM execution. Identify cross-segment/market/industry patterns in customer feedback and translate them into clear, data-driven recommendations.
  • Roadmap Partnership: Partner closely with Product Leadership and Vertical leads to inform roadmap priorities, run commercial discovery to incubate early innovations, and ensure development drives tangible value creation.
Go-to-Market (GTM) & Commercial Enablement
  • Commercialization & Adoption: Own the ultimate market adoption of your offering. Drive end-to-end commercialization and GTM; lead product deep-dives and vision-selling with key customers.
  • Global Enablement & Alignment: Collaborate with Vertical and regional commercial teams, Product Marketing and Commercial Academy & Enablement to ensure global commercial teams are fully equipped on specific segment and vertical needs and have a clear and compelling offering to position and sell.
Who you are
  • 8+ years of experience spanning commercial, strategy, and product roles. (Note: experience in payments is a requirement). 
  • Customer success is your north star: You are highly motivated by direct customer interactions and comfortable owning the commercial success of a specific segment, not shying away from details and complexity of the product offering to unlock this success. 
  • Thrive between Product and Commercial: You can synthesize large amounts of fragmented, global feedback and market nuances into structured, actionable insights and translate technical capabilities into clear, compelling commercial narratives. 
  • Strategic thinker: Able to connect high-level goals with tactical implementation.
  • Cross-functional influencer: Adept at driving cross-functional alignment and influencing decisions without direct authority.
  • Agile problem solver: You navigate ambiguity and simplify complexity with ease and thrive in a fast-paced, results-oriented environment.
Other details:
  • This role is based out of our New York City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
  • Ability to travel domestically and internationally.

The base salary range for this role is $186,000- 265,000. To learn more about our compensation philosophy, please click here.

Skills Required

  • 8+ years of experience across commercial, strategy, and product roles
  • Experience in payments
  • Proven customer-facing experience with strong customer-success orientation
  • Ability to synthesize global customer and market feedback into data-driven recommendations
  • Experience partnering with Product leadership to influence roadmap and incubate innovations
  • Strong cross-functional influencing and stakeholder alignment skills
  • Ability to navigate ambiguity, solve problems in an agile, fast-paced environment
  • Based in New York City and willing to work in-office (office-first role)
  • Ability to travel domestically and internationally

What the Team is Saying

Bhumika
Blaine
Ayesha
Tulasi
Robbie
Suzanne
Katie
Zachary
Savannah
Sam
Adam
Lindsay
Maxine
Sandeep
Rose
Chris
Harsh
Maxine
Sudhee
Sam
Sandeep
Pragad
Katie
Adam
Edward
Zachary
Sudhee
Adra
Bhumika
Harsh
Christianne
Sarah
Pragad
Ayesha
Savannah
Robbie
Madeline
Gargi
Gargi
Blaine
Zachary
Madeline
Gargi
Bhumika
Harsh
Rose
Katie
Megan
Harsh
João
Rose
Suzanne
Leslie
Harsh
Savannah
Rose
Rose
Catherine Ye
Catherine Ye

Adyen Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is considered comprehensive in key markets, with medical, dental, vision, and mental‑health benefits outlined and core healthcare listed among the global essentials. U.S. materials also reference FSAs/HSAs alongside strong day‑to‑day support.
  • Leave & Time Off Breadth Time off is framed as generous, with “unlimited PTO” and paid holidays/sick leave listed for U.S. hubs. Location pages emphasize flexibility while noting specifics can vary by country and office.
  • Flexible Benefits Adyen+ stands out as a monthly, flexible allowance that can be directed to childcare, language courses, wellness, or home‑office setups. This complements commuter benefits and daily in‑office lunch within a location‑specific package.

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The Company
HQ: Amsterdam
4,771 Employees
Year Founded: 2006

What We Do

Adyen (ADYEN:AMS) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft.

Why Work With Us

At Adyen, everything we do is engineered for ambition. We started with payments, at a time when providers offered services based on a patchwork of systems built on outdated infrastructure. Ambition demanded more. So we set off to build a financial technology platform for the modern era, entirely in-house, from the ground up.

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Adyen Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that in-person collaboration is the best route to building genuine connection. We’re an office-first company that offers flexibility when needed. We trust our team to act with autonomy and make good choices.

Typical time on-site: Flexible
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