Senior Manager, End User Technologies

• Information Technology Services (ITS)

• Full-time, continuing position

• Base salary will be in the range $138,006 - $145,943 + 17% super (HEW Level 9) 

• Based at our St Lucia location  

Join a collaborative and forward-thinking technology environment where your leadership will shape how cutting-edge digital services enhance teaching, learning and the broader university experience. As Senior Manager, End User Technology, you will lead a high-performing team within Information Technology Services to drive innovation, operational excellence, and the delivery of impactful end-user solutions that support a vibrant academic community. You will work across diverse stakeholder groups to deliver meaningful change through technology in an inclusive, purposeful and future-focused environment.

Key responsibilities will include:

• Leading the design, delivery and implementation of innovative end user technologies and services that enhance teaching and learning outcomes

• Building strong partnerships across the University to influence, advise and ensure solutions are aligned with organisational needs

• Driving continuous improvement, including automation and optimisation of technology services and processes

• Leading and mentoring a multidisciplinary team, ensuring high standards of service delivery and performance outcomes

• A postgraduate qualification in Information Technology or related field, or an equivalent combination of education and extensive experience

• Demonstrated experience designing and delivering sophisticated audiovisual and end user technology solutions in complex environments

• Proven ability to lead, mentor and develop high-performing teams to deliver exceptional service outcomes

• Strong stakeholder engagement and influencing skills, with experience working across diverse groups and seniority levels

• Extensive experience managing and delivering complex IT projects, including planning, execution and governance

• Excellent written and verbal communication skills, including the ability to produce clear technical and user documentation

• Demonstrated ability to drive innovation, implement new technologies and continuously improve service delivery

• Strong organisational skills with the ability to prioritise competing demands and meet deadlines in a dynamic environment

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.  

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. 

For more information about this opportunity, please contact Tabetha Bozin, Director, Higher Education Technologies at [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.  

When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted. 

Pre-employment checks may include: verification of the right to work in Australia, qualifications, and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.  

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.  

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623. 

Applications close Sunday July 5 at 11.00pm AEST (R-66268).