Senior Manager - Digital

Posted Yesterday
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2 Locations
Remote
Senior level
Fintech • Software • Financial Services
The Role
Lead strategy, delivery and performance of digital platforms across web and mobile for Superannuation & Investments. Drive platform modernisation, governance, resilience, vendor and budget management, agile practices, CI/CD and DevSecOps, and lead a high-performing team to deliver customer-first digital journeys and measurable business outcomes.
Summary Generated by Built In

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. 

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people. 

How you'll make an impact

As Senior Manager – Digital, you’ll play a pivotal leadership role in shaping and driving the strategy, delivery and performance of AMP’s digital platforms across the Superannuation & Investments domain. You’ll lead the evolution of customer-centric digital capabilities across web and mobile channels, ensuring AMP’s member, adviser and employer experiences are scalable, resilient, accessible and aligned to enterprise digital priorities. Working at the intersection of business, technology, design, data and delivery, you’ll help translate strategic ambition into seamless digital experiences that improve engagement, simplify journeys and deliver measurable business outcomes. 

This is a role with real breadth and influence. You’ll lead high-impact digital initiatives across transformation, regulatory and BAU portfolios, while ensuring strong governance, platform stability, service performance and risk management. From modernising digital architecture and embedding agile delivery practices, through to managing vendors, budgets, incidents, executive reporting and continuous service improvement, you’ll be accountable for both “run” and “change” across critical digital channels. Just as importantly, you’ll lead and develop a high-performing team, building capability, accountability and collaboration across a complex digital ecosystem

What you'll bring to the role

You’ll bring strong experience leading digital platforms, ideally within financial services or another regulated environment, with a proven ability to manage complex digital ecosystems spanning web, mobile, APIs, integration layers and cloud-native architecture. You’ll understand what it takes to create customer-first digital journeys, balancing speed to market with control, quality, security, resilience and compliance. Your background will include large-scale digital transformation delivery, strong stakeholder influence across business and technology teams, and the ability to drive prioritisation based on customer value, commercial outcomes and enterprise risk considerations. 

The successful candidate will be a commercially astute, outcomes-focused technology leader with the confidence to engage senior stakeholders, manage vendors and platform investments, and provide clear data-driven recommendations to executive forums. You’ll be comfortable operating across strategy, delivery, governance and operations, with the leadership capability to build and scale high-performing digital teams. Experience with superannuation or wealth platforms, Salesforce or CRM, digital analytics, personalisation, CI/CD, DevSecOps, mobile-first design or omnichannel engagement would be highly regarded.

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating. 

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. 

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers. 

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.


Skills Required

  • Experience leading digital platforms across web and mobile channels
  • Experience managing APIs, integration layers and cloud-native architecture
  • Proven delivery of large-scale digital transformation programs
  • Strong stakeholder influence and ability to engage senior/executive stakeholders
  • Experience managing vendors, budgets, incidents and executive reporting
  • Leadership experience building and scaling high-performing digital teams
  • Experience in financial services or regulated environments
  • Experience with superannuation or wealth platforms
  • Experience with Salesforce or other CRM platforms
  • Experience with digital analytics and personalisation
  • Familiarity with CI/CD and DevSecOps practices
  • Experience with mobile-first design or omnichannel engagement
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The Company
HQ: Neder-Over-Heembeek
4,927 Employees

What We Do

Beginning in 1849 as the Australian Mutual Provident Society, today AMP Limited is a retail wealth management and banking business supporting approximately 1.5 million customers across Australia and New Zealand. We offer expertise in financial advice, superannuation and banking to help people achieve their financial goals and create their tomorrow. For information on AMP products and services; Australia: Visit amp.com.au or call 133 888 within Australia New Zealand: Visit amp.co.nz or call 0800 267 111 within New Zealand Community guidelines: Please note, AMP has the right to remove any comment or material published to our page that we consider defamatory, offensive, unlawful, indecent, misleading, false, deceitful, profane, or threatening to users or the company. We will also delete comments that are negative or hateful towards race, sexuality, gender, ethnicity, religion, disability, age, social status, or education. Any public posts that include personal details will be deleted for privacy purposes. Comments that are considered off-topic or spam may also be subject to removal.

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