Senior Manager - Digital Transformation

Posted Yesterday
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Edinburgh, Midlothian, Scotland, GBR
In-Office
81K-96K Annually
Senior level
Professional Services • Social Impact • Transportation
The Role
Leads digital transformation across the City of Edinburgh Council, including development of the technology operating model, major transformation programmes, service improvement initiatives, and a skilled change-delivery team. The role requires strategic leadership, programme management, commercial awareness, stakeholder influence, supplier relationship management, and the ability to build organisational capability and deliver modern, data-led public services.
Summary Generated by Built In

Senior Manager Digital Transformation
Waverley Court

Salary: £80,569 - £96,423
Hours: 36 per week, 52 weeks per year

Help shape digital public services for Scotland’s capital

Edinburgh is a city of ambition, creativity and opportunity. We are transforming how people experience Council services, making them simpler, smarter and more responsive.

We are looking for an inspiring leader to join us as Senior Manager Digital Transformation. In this pivotal role, you will lead major digital change, shape our future technology operating model and help create better outcomes for residents, businesses, visitors and colleagues. 

This is more than a technology role. It is a chance to make a lasting difference to how a modern, growing city works for its communities. 

The Opportunity

You will set the strategic direction for digital transformation across the Council, working with senior leaders, elected members and partners to turn ambition into practical, high-impact change. 

What you will lead

  • A future-focused Technology Operating Model for the Council.
  • High-profile transformation programmes that improve services for citizens and colleagues.
  • A skilled team delivering complex change with pace, care and confidence.
  • Strong relationships with Chief Officers, elected members, partners and suppliers.
  • Modern, data-led and innovative approaches to public service delivery.

What you will bring

We are looking for a warm, confident and forward-thinking leader who can bring people with them and deliver complex change.

  • Experience leading digital, technology or service transformation in a large, complex organisation.
  • The ability to influence, collaborate and build trust across organisational boundaries.
  • Strong programme leadership, commercial awareness and a focus on outcomes.
  • A commitment to developing teams, building capability and creating a positive culture.

Above all, you will care about using digital innovation to make life better for people and communities.

Why join us?

You will have the opportunity to shape digital services across a capital city, lead work with real social impact and help build a more connected, inclusive and innovative Edinburgh.

At the City of Edinburgh Council, you will be part of an ambitious, supportive team committed to public service and positive change.

Ready to make a difference?

If you have the vision, energy and experience to help shape Edinburgh’s digital future, we would love to hear from you.

Join us and help make Edinburgh’s services simpler, smarter and better for everyone.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities  https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Follow us on X at @edincounciljobs  

View Senior Manager Digital Transformation Job Description 

View Senior Manager Digital Transformation Person Specification 

About Us

THE CITY OF EDINBURGH COUNCIL

About Us:

Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.

Our Culture:

Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.

Equality, Diversity and Inclusion:

We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.

As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.

Happy to talk flexible working.

Colleague Support and Wellbeing

As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.

We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.

We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.

Reasonable Adjustments:

We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.

Skills Required

  • Experience leading digital, technology, or service transformation in a large, complex organisation
  • Ability to influence, collaborate, and build trust across organisational boundaries
  • Strong programme leadership
  • Commercial awareness and a focus on outcomes
  • Experience developing teams, building capability, and creating a positive culture
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The Company
HQ: Edinburgh
18,700 Employees
Year Founded: 1996

What We Do

The City of Edinburgh Council is the local government authority for the City of Edinburgh council area. It delivers a wide range of statutory and discretionary services to residents, businesses, and visitors, including education, social care, housing, planning and building standards, and transport and roads management.

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