Senior Manager, Digital Product Management

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Summary:

The Digital team at 7-Eleven is reimagining how consumers view convenience. As a Senior Manager, Product Management, Financial Services, you’ll lead the strategy and execution of payment and wallet experiences within our digital ecosystem—including mobile apps, loyalty, and internal platforms. This role is critical to ensuring financial accuracy, operational efficiency, and scalability across our most strategic digital initiatives.
You will serve as a player-coach, managing a small team of product managers while also directly contributing to product delivery. The ideal candidate is a strategic thinker, an avid problem solver, and a strong communicator with a passion for building impactful and meaningful customers and internal experiences.

Responsibilities
40% Strategy & Planning

• Define and own the product vision and roadmap for accounting and settlement systems across digital platforms.
• Translate business goals and end-user needs into product strategy; communicate direction and priorities to engineering, accounting, and cross-functional teams.
• Identify and track KPIs related to reconciliation accuracy, operational efficiency, and system scalability.
• Monitor industry trends and regulatory changes to ensure compliance and
  innovation.
• Balance user needs with business goals to drive financial accuracy, improve
  efficiency, and enhance internal and external satisfaction.

30% Delivery & Execution

• Lead end-to-end product lifecycle: discovery, prioritization, delivery, and iteration.
• Own and manage the product backlog; make data-driven decisions to maximize business value.
• Collaborate with engineering and accounting teams to ensure timely and accurate delivery of features.
• Work with user research and testing teams to validate assumptions and refine
  product direction.
• Participate in and lead agile ceremonies including standups, planning sessions, demos, and retrospectives.
• Translate complex financial and technical concepts into clear, actionable
  requirements for stakeholders.

30% Team & Stakeholder Leadership

• Provides leadership, mentoring and coaching to Product Managers.
• Attracts, retains and develops top talent to build a world class Product Management Team.
• Build strong partnerships with engineering, accounting, finance, and operations teams to resolve issues and drive alignment.
• Act as a proponent of modern agile development practices and continuous
  improvement.
• Represent the product team in cross-functional forums and executive-level
  discussions.
• Participate in talent acquisition, development, and retention activities in support of team growth.

Qualifications

• Bachelors Degree
• 10+ years of product management experience leading customer-facing digital products. Experience in Financial Service.
• Proven ability to define product vision, translate ambiguity into clear roadmaps, and deliver measurable outcomes.
• Strong data-driven decision making, including KPIs, experimentation, and
  performance optimization.
• Demonstrated cross-functional leadership in a complex, matrixed organization.
• Customer-obsessed, detail-oriented problem solver with a bias for action.
• Experience working with senior leaders to shape product direction, communicate trade-offs, and drive alignment.
• Strong product judgment and comfort engaging across technical topics required to build scalable, reliable products.

*Position not eligible for sponsorship

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.