Senior Manager, Digital Content

Posted 13 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
141K-165K Annually
Senior level
Healthtech
The Role
The Senior Manager of Digital Content will create and lead strategies for digital content, manage a team responsible for content production, oversee processes for content audits and video production, collaborate with various teams, and ensure high-quality, user-centered content. This role entails a mix of strategic thinking, creativity, and operational expertise to enhance user engagement.
Summary Generated by Built In

Modern Health 

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

More about our culture and what you can expect when you join the team:

  • “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
  • We have an obsession to win. We are highly ambitious and passionate about the work that we do.  We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. 
  • We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. 
  • We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. 
  • We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. 

Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday. 

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!


The Role

We are looking for a creative innovator and experienced Senior Manager of Digital Content to lead the strategy, development, and operations of our digital content both in-app and for clients. This leadership role will be responsible for expanding Modern Health’s content ecosystem to engage users, meet client objectives, and drive measurable outcomes.

As the Senior Manager of Digital Content, you will collaborate closely with Go-to-Market, Clinical, Technology, and Administrative teams to create impactful, user-centered content across various digital content channels. You’ll bring a unique blend of strategic thinking, creative innovation, and operational expertise to deliver high-quality content that enhances user engagement and drives member outcomes on a global scale.

This role is embedded within our Tech team and reports to our Senior Director of Digital Content, Product Operations, and Analytics. This position is not eligible to be performed in Hawaii.

What You’ll Do

  • Lead and implement comprehensive content strategies focused on delivering measurable outcomes, increasing engagement, and grounded in data insights 
  • Manage a team responsible for our digital production, including digital producers, writers, and content operations managers
  • Partner closely with Modern Health’s clinical and development teams to conceive and execute innovative content across mental health topics based on user and client needs
  • Develop and refine processes for content audits, globalization, gap analyses, and journey mapping
  • Oversee the end to end pipeline of media production and post production throughout the various stages of content development for editorial, audio, and video
  • Oversee the client requests and go-to-market support of live Circles sessions
  • Lead and manage a team of internal and external writers, producers, and coordinators to develop and execute initiatives within a timeline
  • Manage annual forecasting, team budget allocation, and expense tracking 
  • Develop and maintain editorial and publishing guidelines and best practices 
  • Manage vendor relationships and contractor agreements and negotiations
  • Use qualitative and quantitative feedback to drive improvements in our content and member experience
  • Develop and lead content translation and localization workflows to develop parity across languages in app

Who You Are

  • 7+ years of demonstrated experience leading digital content development and production and creative strategy
  • Excellent leadership skills and impeccable organization with a track record of managing teams and cross-functional initiatives
  • Excellent verbal and written communication skills, strong business judgment,
  • High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with executive leadership.
  • Ability to thrive in a rapidly changing environment, continuously learn, and successfully manage multiple projects with a sense of urgency
  • Passionate about the mental health space and how localized experiences can reach more people and help create meaningful change in their lives

Benefits

Fundamentals:

  • Medical / Dental / Vision / Disability / Life Insurance 
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Generous Time Off 
  • Company-wide Collective Pause Days 

Family Support:

  • Parental Leave Policy 
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter

Professional Development:

  • Professional Development Stipend

Financial Wellness:

  • 401k
  • Financial Planning Benefit through Origin

But wait there’s more…! 

  • Annual Wellness Stipend to use on items that promote your overall well being 
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

Equal Pay for Equal Work Act Information

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.

  • Zone 1: San Francisco Bay Area and New York City Metro
  • Zone 2: All other California locations and Seattle, WA
  • Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,
    TX, CT, IL, MA, NH, NJ, OR, RI, VT
  • Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.

Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.

Zone 1

$140,600$165,400 USD

Zone 2

$126,540$148,860 USD

Zone 3

$126,540$148,860 USD

Zone 4

$112,480$132,320 USD

Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

The Company
HQ: San Francisco, California
834 Employees
On-site Workplace
Year Founded: 2017

What We Do

Modern Health is the comprehensive global mental health solution offering employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs - all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. Modern Health empowers companies to help all their employees be the best version of themselves and believes in meeting people wherever they are in their mental health journey.

Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

Similar Jobs

DFIN Logo DFIN

Content Manager - SaaS Solutions ( Remote)

Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
Remote
United States
2600 Employees

Dropbox Logo Dropbox

Global Head of Brand Marketing and Creative Campaigns

Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Remote
United States
2500 Employees
226K-306K Annually

Accelerated Digital Media Logo Accelerated Digital Media

Senior Media Strategist

Agency • Digital Media • eCommerce • Marketing Tech
Remote
Chicago, IL, USA
30 Employees
85K-98K Annually

Digible Logo Digible

Paid Media Manager

AdTech • Agency • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • PropTech
Easy Apply
Remote
Hybrid
Englewood, CO, USA
120 Employees

Similar Companies Hiring

Sage Thumbnail
Software • Healthtech • Hardware • Analytics
New York, NY
44 Employees
Zealthy Thumbnail
Telehealth • Social Impact • Pharmaceutical • Healthtech
New York City, NY
13 Employees
Cencora Thumbnail
Pharmaceutical • Logistics • Healthtech
Conshohocken, PA
46000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account