Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1
Position Overview
As a member of the development team, the Senior Manager, Development Operations is a dynamic, creative and detail-oriented professional. Reporting to the Managing Director of Development, the Senior Manager, Development Operations will manage our data accuracy and integrity, gift processing, prospect research and assist with multiple fundraising events for City Year Chicago throughout the year. The successful candidate understands how their initiative, hard work, and contributions are critical to helping the development team meet the overall fundraising goal of $3,750,000 for City Year Chicago.
The position reports to the Managing Director of Development and will work closely with the Executive and Managing Director(s) to set strategy and achieve team and site goals.
The ideal candidate is an initiative-taking problem-solver and strategic thinker who is committed to helping advance equity in education by developing leaders and supporting students in Chicago’s most under-resourced schools. This is an ideal role for you if you love data analysis and providing critical management information, enjoy people, and can move with ease across a diverse group of constituents. The successful candidate thrives on discovering trends and insight and capitalizing on them.
City Year values and continuously works to build an equitable and inclusive culture where people with diverse lived experiences feel they belong.
The salary range for this role is $60K - $70K annually, commensurate with experience.
Job Description
Responsibilities
Oversee Operations Systems for Development Department and Events
-
Manage and ensure accuracy and integrity of donor database (Salesforce); lead the Development team to deepen their use and understanding of donor database.
-
Lead efforts to plan and track revenue generation by creating dashboards, reports and trackers to support fundraising efforts and provide accurate and timely updates that are regularly reviewed with the Development team and Executive Director. Conduct data analysis to identify fundraising strengths and opportunities
-
Create a site-specific revenue planning process and timeline.
-
Manage all gift collections, processing, and acknowledgment system,
-
Manage development event operations, including registrations invites and RSVP’s, and post-event follow-up to attendees and supporters.
-
Manage meetings and materials for the Development leadership team.
Support Engagement of Donors and Prospects
-
Collaborate with the national office to manage annual fund direct mail and online giving program to grow and diversify City Year Chicago’s donor base.
-
Work with Development team to create engagement plans for donor segments.
Conduct Prospect Research
-
Support front line fundraisers with the identification and qualification of new and current donors and board members,
-
Ensure prospects are screened and assigned to portfolios.
Support Development Communications
-
Set up and manage all development related emails and distributions lists through Marketo, the email system City Year uses to send mass communications to stakeholders.
-
Set up and manage all online donation and event pages through Classy, the platform City Year uses for donations and event registrations.
Support Organizational Initiatives & the Site
-
Contribute to the intellectual and organizational capacity by staying apprised of local and national trends in national service, public education, education equity, and philanthropy
-
Support and attend all major site events, including fundraisers, service days, trainings, and other activities and initiatives.
-
Partner with other departments and staff to ensure that site-wide goals are met,
-
Attend internal and external engagement and training activities throughout the year.
Qualifications
-
3-5+ years of professional experience, preferably in fundraising for a non-profit or educational organization, with proven ability to meet or exceed goals
-
Fluency with and strong knowledge of Salesforce, including report building.
-
Strong base of knowledge of fundraising, including direct response and fundraising operations
-
Command of Microsoft Office Suite with high level proficiency in Word, Excel, PowerPoint, Outlook, and Teams
-
Command of fundraising databases, Salesforce strongly preferred
-
Exceptional oral and written communication skills with an ability to engage and inspire a wide range of audiences both internally and externally
-
Excellent organizational skills, ability to handle multiple tasks and priorities, think critically, and make decisions on their own.
-
Ability to adapt and excel in a fast-paced, diverse, and rapidly changing environment.
-
Strategic thinker with strong analytical skills.
-
Deep understanding of City Year’s mission and the national service movement is helpful.
-
Strong connection to the values of servant leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork, and excellence.
-
Desire and ability to work with individuals of diverse backgrounds.
-
Proven ability to work as both a team member and independent leader
Compensation and Benefits
Salary range for this position is $60,000 - $70,000
Full-time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more
Benefits
Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Top Skills
What We Do
City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community.
A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.
