Senior Manager – Data Governance & Business Process

Posted 5 Days Ago
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Levittown, NY, USA
In-Office
Senior level
Information Technology • Professional Services • Consulting
The Role
Lead development and implementation of a companywide data governance program: define governance standards, data definitions, business and quality rules, and data accountability. Manage business participation, review and improve operational processes, ensure effective management controls, lead engagements, present findings to senior management, and maintain enterprise documentation in coordination with SVP/VP stakeholders.
Summary Generated by Built In
Company Description

To us, CoServe means that “we’re in it together” with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We’ve found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finiding the exact right person at exactly the right time.

Job Description

Leading publicly traded media and telecommunications company seeks Senior Manager – Data Governance & Business Process to assist in developing and implementing a Data Governance program across the Company.

Defines and establishes governance standards in order to improve data accuracy and confidence in decision-making.

Manages functional business participation in data governance activities, including establishment of data definitions, business rules, data quality rules and data accountability.

In addition, the Senior Manager  provides internal process review and support in operational areas as assigned by Senior Management. Monitors, reviews and assesses processes to ensure management controls (i.e., standard practices, operating procedures, management systems and reporting) are effective. Leads engagements and present findings to Senior Management. Creates and maintains critical enterprise documentation and coordinate with SVP and VP contacts to ensure capture of ongoing business updates.

Qualifications

Qualifications:

  • 5+ years auditing background either in public accounting or internal audit
  • 5+ years management experience w ithin a large customer service organization
  • 5+ years of experience in project planning and operational analysis
  • Strong background working in a sales, call center or billing environment and fostering relationships and procedures that are mutually beneficial for operational groups to achieve annual goals and ensure compliance
  • Ability to quickly understand complex systems, applications and business processes
  • Demonstrates a strong ability to understand and provide added value to the businesses and teamgoals and objectives
  • Excellent problemsolving skills and the ability to communicate and facilitate best business practices
  • Competencies including teamwork, integrity, flexibility, stress tolerance, and concern for excellence
  • Strong working knowledge of flowchart creation using Visio

Additional Information

This is an immediate need, please apply today if you are looking for a true career move with a fantastic company.  

Skills Required

  • 5+ years auditing background either in public accounting or internal audit
  • 5+ years management experience within a large customer service organization
  • 5+ years of experience in project planning and operational analysis
  • Strong background working in a sales, call center or billing environment and fostering relationships and procedures to achieve goals and ensure compliance
  • Ability to quickly understand complex systems, applications and business processes
  • Demonstrates ability to understand and provide added value to business and team goals and objectives
  • Excellent problem-solving skills and the ability to communicate and facilitate best business practices
  • Competencies including teamwork, integrity, flexibility, stress tolerance, and concern for excellence
  • Strong working knowledge of flowchart creation using Visio
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The Company
31 Employees

What We Do

CoServe Global Solutions is a technical recruiting and staffing firm specializing in the telecommunications and IT technology industries. They provide a range of services, including staff augmentation, direct hire, and contract staffing, with particular expertise in wireline and wireless environments. Their mission is to serve as a strategic partner to their clients, ensuring the supply of the right consultants to achieve successful business outcomes.

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