At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.
Your New Role
The Senior Manager, Data & Insights will establish and lead the Corporate Affairs intelligence capability, providing the evidence, foresight and performance measurement required to strengthen reputation, improve decision-making and maximise the impact of Corporate Affairs activity.
Reporting directly to the Head of Corporate Affairs & Public Relations, the role will be responsible for delivering strategic insight, measuring reputation and influence outcomes, informing campaign and content strategy, leading Corporate Affairs' Generative Engine Optimisation (GEO) strategy, and establishing a best-practice reporting and intelligence program for the function.
Key duties include but are not limited to:
- Monitor and analyse emerging trends impacting AustraliaSuper’s reputation, stakeholders and operating environment.
- Integrate multiple data sources and translate into actionable strategic insights.
- Support campaign planning through audience, stakeholder and performance insights.
- Establish early-warning indicators and risk thresholds aligned to the Fund’s risk management framework.
- Develop and maintain the Corporate Affairs GEO strategy and roadmap.
- Monitor AustralianSuper's visibility and representation across AI search and generative platforms for Corporate Affairs.
- Develop and maintain an integrated Corporate Affairs reporting framework.
- Consolidate and analyse reputation, stakeholder, media, social, campaign and content performance data.
- Adhere to the Fund’s Protocols and Authorities for Policies, Standards and Procedures and, where assigned or required, develop, and maintain related policies, standards and procedures.
- Implement strong risk controls on processes, policies, and systems to ensure breaches are limited.
- Develop and maintain strong relationships with service providers, as required.
What You’ll Need
- 10+ years’ experience in a similar role is essential in this role.
- Demonstrated experience developing data and insights strategies and plans.
- Curiosity and a drive to connect the dots to create meaningful communications.
- Excellent interpersonal and communication skills and the ability to work effective with a range of people at all levels across the Fund.
- Understanding of AI-enabled communications and analytics
- Deep understanding of reputation management
Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.
We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.
What’s Next
Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.
AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy.
https://www.australiansuper.com/careers/candidate-privacy-notice
Australian or New Zealand citizenship or Australian permanent residency status is required.
Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.
Skills Required
- 10+ years of experience in a similar role
- Experience developing data and insights strategies and plans
- Excellent interpersonal and communication skills
- Ability to work effectively with people at all levels
- Understanding of AI-enabled communications and analytics
- Deep understanding of reputation management
- Australian or New Zealand citizenship, or Australian permanent residency
What We Do
AustralianSuper is for everyday Australians and businesses; we help invest members’ money to create the best possible retirement outcomes for members. More than 3 million members and 440,000 businesses trust us to invest more than AU$270 billion on their behalf. One in 8 working Australians are a member of AustralianSuper, the nation’s largest superannuation fund. Our size has given us the ability to leverage significant investment opportunities for long term performance and low fees that are passed on to our members. With services and advice that simplify super for business including a free clearing house, secure online transactions, dedicated relationship managers, education and help. It’s easy to see why we’ve been a top performing fund. ----------------------------------------------------------------------------------------- AustralianSuper is not responsible for other user's comments. We reserve the right to delete any comments that are not in line with our community standards. By participating in the AustralianSuper’s LinkedIn community, you agree to adhere to our House Rules: ausup.me/HouseRules ______________________________________________________________________________________ Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. Reference to any awards and ratings are only one factor to be taken into account when choosing a super fund. The information posted by AustralianSuper may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.
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