Associate Director, Data & Analytics Strategy

Job Description:

Company Description:

Merkle is a data-driven, technology-enabled, global performance marketing agency specializing in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that inspire people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology guide improved marketing results and competitive advantage.

With over 9,000 employees worldwide across locations in US, EMEA and APAC, Merkle is part of the Dentsu Aegis Network. For more information, visit www.merkle.com.

Job Description:

As Senior Manager of Data & Analytics Strategy, you'll report to the Director, Data & Analytics Strategy. You'll provide analytics solutions and measurement strategies for client programs, transforming complex data into clear, applicable insights that support business growth. As an individual contributor, you'll focus on the intersection of CRM, loyalty, and promotions. You'll collaborate with teams to implement measurement frameworks, build analytics projects, and deliver reporting and data-driven recommendations. These efforts will strengthen client performance.

You will offer the opportunity to contribute to analytics plans while supporting client relationships, ensuring the data strategy aligns with client goals to create meaningful impact on how global brands connect with their customers.

This is a remote position.

Responsibilities:

Analytics Delivery & Client Support

• You will implement measurement strategies and reporting that align with client goals
• You will participate in client meetings to document program goals, define goals and identify data-driven opportunities
• You will present complex findings in clear, applicable ways that promote decision-making

Analytics Execution & Project Management

• You will implement analytics projects from problem identification through solution delivery
• You will brief technical analytics work by offshore and third-party teams
• Conduct data analysis using statistical techniques to analyze experiments and user behavior
• Identify gaps and challenges in data collection and develop viable approaches to address them

Measurement & Innovation

• You will provide subject matter expertise in measurement, analysis, and data-driven solutions
• You will develop learning agendas that identify opportunities to use data to inform new marketing tactics
• You will support progress in experimental design and marketing testing programs
• You will partner with other disciplines to refine and support recommendations

Qualifications

• Bachelor's degree or higher in a quantitative field (STEM, Business, Finance, or Marketing)
• 3+ years of experience in analytics/data science delivering campaign measurement, predictive analytics, and applicable insights
• Experience querying large datasets and using big data platforms (Redshift, BigQuery, Snowflake, or Databricks)
• Experience with CRM (Salesforce, Braze) and CDP tools (Hightouch, Amplitude)
• Expertise in loyalty analytics, A/B testing, and marketing experiments
• Familiar with predictive modeling and machine learning libraries (NumPy, scikit-learn)
• Proficient in visualization tools (Tableau, Power BI) and dashboard/report building
• Knowledge of digital marketing analytics (Amplitude, Adobe, Google Analytics)
• Bonus: AI-driven efficiency and advanced analytics

Additional Information

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $94,000 - $152,375 annually. We base placement within the salary range on a variety of factors, including relevant experience, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including providing time off according to the Colorado Healthy Families and Workplaces Act, following its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. We will review applications on an ongoing basis, and we will contact qualified candidates for next steps.

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