Join DoorDash’s Strategy & Operations team and help drive growth in a fast-paced, dynamic environment. We tackle some of Australia and New Zealand’s most complex challenges; problems that demand tough strategic decisions, analytical rigour, and close cross-functional collaboration. For a tenacious problem-solver looking to unlock the next wave of growth across all sides of our marketplace, this is the team for you.
About the RoleAs the Senior Manager of the Dasher & Logistics team, you’ll tackle complex strategic and operational challenges that directly impact how Aussies and Kiwis receive their everyday essentials. You will play a critical role in shaping and executing strategy for the Dasher and Logistics experience in Australia and New Zealand. You’ll be responsible for setting direction and implementing initiatives that expand coverage, improve delivery reliability, reduce costs, and enhance the experience for Dashers and consumers alike. You will report into the Senior Director, Dasher & Logistics. This role is hybrid with 3 days a week in-office and 2 days remote.
You’re excited about this opportunity because you will…- Lead strategy and execution of key elements of DoorDash’s Dasher and Logistics strategy.
- Manage, mentor, and develop a high-performing team to deliver impact at scale.
- Build and manage reporting on quality, operational efficiency and reliability, surfacing insights to highlight performance gaps and improvement opportunities.
- Partner with local and global stakeholders across operations, product, sales, and finance to deliver logistics and reliability outcomes in Australia and New Zealand.
- Perform data-driven analysis to answer strategic questions, make recommendations, and present findings to senior leadership.
- Lead rollouts of global processes, products, and programs in Australia and New Zealand.
- Translate complex, ambiguous problems into structured, actionable solutions that deliver measurable improvements across the business.
- You have 8+ years leadership experience managing and developing a team in a fast-paced environment.
- You bring a background in one or more of the following: strategy consulting, finance, investment banking, high-growth startups, marketplace operations, or other analytically demanding fields.
- You have strong analytical skills, with advanced proficiency in Excel/Google Sheets (SQL is a plus).
- You can structure and solve complex, ambiguous problems using data-driven insights.
- You excel at distilling technical or complex analyses into clear, compelling insights for senior stakeholders.
You have demonstrated success in owning projects end-to-end, with excellent prioritisation and project management skills. - You are a strong communicator with stakeholder management skills, and can influence across local and global teams.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
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At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Top Skills
What We Do
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.
Why Work With Us
When you join our team, you join our dream: to grow and empower local economies. We’re focused on improvement—from moving faster to leveling up the quality of our product—and our work is never complete. If you’re looking to define your career as part of something greater than yourself, come scale with us.
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