Dentsu Creative

Senior Manager, CXM Consulting

Reposted 10 Days Ago

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Xinyi District, Taipei City, TWN

In-Office

Senior level

AdTech • Marketing Tech • Software

The Role

Lead development and delivery of omni-channel marketing and organizational design strategies, manage teams, build executive client relationships, monitor trends and technologies, collaborate with internal teams and partners, and define metrics to measure impact.

Summary Generated by Built In

The purpose of this role is to provide consulting services for our executive clients that supports integrated experience delivery strategies across sales, service, marketing and commerce. This role will also provide consulting services on organisational operating model and organisational design.

Job Description:

Key responsibilities:
Leads the building, development and delivery of strategic omni-channel marketing plans
Continually monitors current marketing trends, new technology solutions and competitive strategies – and then translates them into new marketing ideas for clients
Shows a strong understanding of differences in marketing to customers in different verticals and environments
Develops trusted, long-term relationships with key client contacts and executives
Ensures meaningful client value is delivered through a mix of best-practice solutions, skills, capabilities and original thinking
Manages team members to deliver strategy projects correctly and on-time
Collaborates and develops relationships with internal teams (account management, operations, creative, analytics etc.) and partner agencies to understand the feasibility of cross-channel recommendations/ plans
Identifies key data points and measurements to show the impact of our approach and strategy on the client’s business

Location:

Taipei - No. 77, Songgao Rd., Xinyi Dist.

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Skills Required

Lead building, development and delivery of strategic omni-channel marketing plans
Monitor marketing trends, new technology solutions and competitive strategies and translate into client ideas
Strong understanding of marketing differences across verticals and environments
Develop and maintain trusted, long-term relationships with client contacts and executives
Manage team members to deliver strategy projects on-time and correctly
Collaborate with account management, operations, creative, analytics and partner agencies
Identify key data points and measurements to show impact of strategies

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The Company

HQ: London

6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.