Senior Manager, Marketing Programs (Remote)

Posted 15 Days Ago
Be an Early Applicant
Hiring Remotely in Chicago, IL, USA
In-Office or Remote
Senior level
Information Technology • Legal Tech
The Role
Lead webinar and CLE programs end-to-end, drive MQLs and client engagement, manage event logistics and post-event marketing, partner cross-functionally on customer initiatives, ensure accreditation compliance, and optimize program performance and reporting.
Summary Generated by Built In

Role Overview: We are seeking a highly organized, strategic, and execution-oriented Senior Manager, Marketing Programs to lead one of our most important demand generation and client engagement channels.

This role is responsible for overseeing our webinar and CLE program end-to-end — from topic ideation and speaker coordination through event execution, post-event marketing, and performance reporting — while also supporting broader customer marketing initiatives, including serving as the marketing liaison for our Client Advisory Board.

Reporting to the Director of Marketing Programs, this individual will play a critical role in driving marketing-qualified leads (MQLs), strengthening client relationships, elevating thought leadership, and ensuring a seamless customer experience across digital programs.

The ideal candidate thrives in a fast-paced, collaborative environment; is exceptionally detail-oriented; and brings both strategic thinking and operational excellence to complex marketing initiatives.

Key Responsibilities

Webinar & CLE Program Management

  • Own the planning, and execution of the company’s webinar and CLE program from concept through post-event follow-up
  • Partner with business leaders and subject matter experts to identify timely, relevant webinar and CLE topics aligned to client interests and business priorities
  • Collaborate with presenters to shape, refine, and organize presentation materials for clarity, quality, and audience engagement
  • Manage all event logistics including timelines, registrations, speaker coordination, rehearsal scheduling, attendee communications, polling/Q&A setup, and day-of production oversight
  • Lead post-event marketing activities including on-demand promotion, nurture workflows, reporting, and content repurposing
  • Monitor webinar and CLE program performance, with a strong focus on MQL generation, pipeline contribution, engagement metrics, and continuous optimization
  • Ensure continuing education accreditation requirements and documentation processes are executed accurately and on time

Customer Marketing & Client Engagement

  • Serve as strategic marketing partner to key customer-facing initiatives, including the Client Advisory Board, executive roundtables, client programs, targeted account-based campaigns, direct mail/gifting initiatives, and other relationship-building efforts designed to strengthen customer engagement and support business growth
  • Support customer-facing marketing initiatives designed to strengthen client engagement, retention, and relationship growth
  • Partner cross-functionally with business development, sales, digital marketing, and subject matter experts to align customer programs with broader business objectives

Website & Marketing Operations Support

  • Collaborate with digital and operations teams to ensure webinar, CLE, and customer marketing campaigns are effectively integrated into marketing automation and CRM systems
  • Maintain high standards for quality assurance, accuracy, and brand consistency across all program materials and communications

Qualifications

  • 7+ years of experience in marketing programs, field marketing, demand generation, webinar marketing, or related roles
  • Demonstrated experience managing webinar and/or CLE programs from strategy through execution and reporting
  • Experience working closely with subject matter experts to develop and refine presentation content
  • Familiarity with webinar platforms such as ON24, Cvent, Zoom Webinar, GoTo Webinar, Webex, or similar tools
  • Experience with marketing automation and CRM platforms such as HubSpot and Salesforce
  • Experience working within website CMS platforms and project management systems (Monday.com, Wrike, Asana)
  • Strong project management skills with the ability to manage multiple complex initiatives simultaneously while meeting deadlines
  • Exceptional organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Proven ability to build collaborative relationships across internal teams and external stakeholders
  • Results-oriented mindset with strong ownership, accountability, and customer focus
  • Professional services, legal, consulting, or B2B services industry experience strongly preferred

Location

This is a remote position. Candidates located in or near the Chicago area are preferred, though not required.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at [email protected] and include “Applicant Accommodation” in the subject line.

#LI-JO1

Skills Required

  • 7+ years of experience in marketing programs, field marketing, demand generation, webinar marketing, or related roles
  • Demonstrated experience managing webinar and/or CLE programs from strategy through execution and reporting
  • Experience working closely with subject matter experts to develop and refine presentation content
  • Familiarity with webinar platforms such as ON24, Cvent, Zoom Webinar, GoTo Webinar, Webex, or similar tools
  • Experience with marketing automation and CRM platforms such as HubSpot and Salesforce
  • Experience working within website CMS platforms and project management systems (Monday.com, Wrike, Asana)
  • Strong project management skills with ability to manage multiple complex initiatives and meet deadlines
  • Exceptional organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Proven ability to build collaborative relationships across internal teams and external stakeholders
  • Results-oriented mindset with strong ownership, accountability, and customer focus
  • Professional services, legal, consulting, or B2B services industry experience

Axiom (axiomlaw.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axiom (axiomlaw.com) and has not been reviewed or approved by Axiom (axiomlaw.com).

  • Flexible Benefits Feedback suggests employees can access core benefits while choosing remote, hybrid, part-time, or full-time engagements that align with personal schedules and preferences.
  • Healthcare Strength Health insurance is part of the standard package for employees, with multiple accounts describing the medical coverage as strong.
  • Leave & Time Off Breadth Paid time off is included, and some descriptions reference flexible or unlimited-style PTO in certain teams.

Axiom (axiomlaw.com) Insights

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The Company
Frankfurt
2,173 Employees
Year Founded: 2000

What We Do

Axiom is where high-caliber legal talent meets full-service law firm work. We invented the alternative legal services industry 23 years ago and now serve more than 1,500 legal departments globally, including 60% of the Fortune 100, with 95% client satisfaction. Axiom gives small, mid-market, and enterprise clients a single trusted provider who can deliver a full spectrum of legal solutions and services across more than a dozen practice areas and all major industries at rates up to 50% less than national law firms. To learn how Axiom can help your legal departments do more for less, visit www.axiomlaw.com

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