Senior Manager, Customer Growth, Partnerships Strategy & Execution

Address:

You are a seasoned partnership and relationship leader with a strong track record of building, managing, and growing high‑impact external and internal partnerships. You bring sound judgment, commercial acumen, and a practical mindset to translating partnership opportunities into real, executable outcomes. You are comfortable operating through influence, navigating complexity, and aligning multiple stakeholders around a shared objective.

And most importantly: you want to be part of a culture of problem-solving, smart, and collaborative team members who are committed to producing innovative and exciting work that helps grow and engage audiences throughout our global footprint. 

Reporting to the Managing Director, Customer Growth, Segments & Partnerships, the Senior Manager serves as the steward of BMO’s most meaningful distribution partnerships: shaping how the bank shows up, builds trust, and delivers value over time. This role carries end‑to‑end accountability, guiding partnerships from first engagement through enduring execution, with a focus on alignment, momentum, and long‑horizon impact.

As a senior face of the bank, this role represents BMO with credibility and conviction, cultivating long‑term, trust‑based relationships with priority partners. Working fluidly across Product, Marketing, Distribution, and other Lines of Business, the Senior Manager translates partnership ambition into executable reality-balancing enterprise considerations with partner needs. This role also inspires and leads teams to deliver partnership initiatives that meaningfully advance acquisition, primacy, and customer lifetime value.

Typical day might include the following:

• Develop compelling value propositions through strategic partnerships, grounded in customer relevance, differentiation, and commercial sustainability
• Serve as the steward of BMO’s most consequential partnerships, shaping how the bank engages, builds trust, and delivers value over time
• Act as the integrating force across partnership‑oriented teams, ensuring coherence, continuity, and enterprise alignment across shared partners
• Orchestrate the organization around partners: aligning priorities, sequencing commitments, and ensuring disciplined follow‑through
• Originate and evolve partnership opportunities through deep relationships, market presence, and pattern recognition rather than transactional deal‑making
• Guide partnerships from ambition to maturity, navigating complexity and preserving trust at critical inflection points
• Represent BMO externally with credibility, discretion, and a long‑term, enterprise mindset
• Anticipate shifts in partner context and needs, surfacing insights that inform prioritization and future direction

• Partner with Marketing and Customer analytics, to analyze business and marketing data to identify key drivers, mechanics, and associated dependencies for driving conversion, product adoption, retention, and cross-sell

Knowledge, Skills & Qualifications:

You have:

• 7-10 years relevant Consulting, partnerships and/or product adjacent roles in banking or Customer focused industries
• Demonstrated experience developing and executing strategic partnerships that require coordination across multiple stakeholders and functions
• Strong analytical and commercial skills, with the ability to assess trade‑offs, economics, and scalability
• Proven ability to influence and lead diverse, cross‑functional groups; experienced change agent
• Master’s Degree (MBA preferred)

You might also have:  

• Strong relationship development and stakeholder management skills
• Ability to balance strategic thinking with hands‑on execution
• Comfort operating in ambiguity and resolving competing priorities
• Results‑oriented mindset with a focus on impact and outcomes
• Advanced PowerPoint and Excel skills

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.