Employee Type:
Full timeLocation:
TX Works from HomeJob Type:
Field SalesJob Posting Title:
Senior Manager, Customer BusinessAbout Us:
TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
What You Gain:
Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
401(k) program with 5% employer match and 100% vesting as soon as you enroll.
Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
Access to our wellness and employee assistance programs.
Job Description:
About the Role:
TreeHouse Foods is seeking a Senior Manager, Customer Business based remotely in Texas. This role is responsible for leading the end-to-end commercial relationship with assigned customers, with full accountability for customer performance, including revenue growth, margin expansion, forecast accuracy, and execution of strategic plans. Serving as the primary liaison between TreeHouse Foods and key customer stakeholders, this position will ensure customer satisfaction, deliver on customer scorecard metrics, and drive growth opportunities through data-driven insights and collaborative business planning.
You’ll add value to this role by performing various functions including, but not limited to:
- Serve as the senior point of contact for assigned customers, developing and maintaining strong, strategic relationships.
- Lead the development and execution of customer-specific strategies that support annual operating plan (AOP) goals for revenue, margin, and share growth.
- Manage customer communications, align expectations, and proactively address business needs in partnership with internal teams.
- Resolve escalated customer issues by working cross-functionally with Customer Service, Supply Chain, and Operations teams.
- Represent the voice of the customer internally, providing actionable insights and leading business unit engagement to drive long-term growth opportunities.
- Ensure forecast accuracy and demand alignment through regular updates in Blue Yonder and other planning tools; develop and manage customer AOPs with Commercial Finance.
- Collaborate with cross-functional teams to optimize product availability and minimize allocation risk.
- Leverage internal and external data tools (Salesforce, Circana Unify+, SAP, BI platforms) to analyze performance, identify whitespace opportunities, and address SKU gaps.
- Lead and/or support strategic projects as needed, contributing to broader commercial team objectives
Important Details:
- This is a full-time, remote role. Travel may be required based on customer needs and business priorities.
You’ll fit right in if you have:
- Bachelor’s degree in Business, Finance, Marketing, or a related field required; MBA or advanced degree preferred.
- Minimum 5 years of progressive experience in customer management, sales, or related commercial functions.
- Experience in the retail grocery channel, including Topco, is required.
- Proven track record of managing complex customer relationships and driving performance against sales and margin goals.
- Strong business and financial acumen, with deep understanding of P&L, pricing strategy, and trade fund management.
- Exceptional communication, negotiation, and presentation skills with the ability to influence across all levels.
- Proficient in Salesforce, Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams), SAP, Circana Unify+, and other business intelligence tools.
- Highly organized with the ability to manage multiple priorities, make data-driven decisions, and lead cross-functional collaboration.
Your TreeHouse Foods Career is Just a Click Away!
Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!
At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected]
TreeHouse Use Only: #IND1
Skills Required
- Bachelor's degree in Business, Finance, Marketing, or related field
- MBA or advanced degree
- Minimum 5 years progressive experience in customer management, sales, or commercial functions
- Experience in the retail grocery channel, including Topco
- Proven track record managing complex customer relationships and achieving sales and margin goals
- Strong business and financial acumen including P&L, pricing strategy, and trade fund management
- Exceptional communication, negotiation, and presentation skills with ability to influence at all levels
- Proficiency in Salesforce, SAP, Circana Unify+, Blue Yonder, Microsoft Office (Excel, PowerPoint, Outlook, Teams) and BI tools
- Highly organized, able to manage multiple priorities and lead cross-functional collaboration
What We Do
Rooted in tradition and built with a strategic vision, TreeHouse Foods provides private label food and beverage offerings to retail grocery and food away from home customers across North America. TreeHouse’s branches extend across multiple product categories providing custom solutions for most of the leading grocery retailers and foodservice operators in the United States and Canada. Our growing product portfolio includes: Baked Goods, Condiments, Snacks, Meals and Beverage Customers partner with TreeHouse to receive the best service, quality, and value for their custom brands. Our integrity, operational excellence, and market insights have made for a great view up here at TreeHouse and we like what we see on the horizon.
