Senior Manager Corporate Talent Acquisition

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose:

The Senior Manager – Corporate Talent Acquisition is an individual contributor responsible for executing full life cycle recruiting with a focus on sourcing high-quality talent for corporate roles. This role partners with hiring managers to understand hiring needs and collaborates closely with the global corporate TA team to support talent acquisition initiatives across regions.

Principle Accountabilities (Key Result Areas)

• Partner with hiring managers to gain a deep understanding of current and future recruitment needs.

• Execute full life cycle recruiting: sourcing, screening, interviewing, and closing candidates.

• Focus on sourcing strategies, including social media, professional networks, referrals, and creative pipelines, to attract top talent.

• Collaborate with the global corporate TA team to align sourcing strategies and share best practices.

• Track, analyze, and report on recruitment and sourcing metrics to assess effectiveness and recommend improvements.

• Evaluate recruitment technology and advertising resources; make recommendations for optimization.

• Ensure compliance with company policies, as well as federal, state, and local employment regulations.

• Build and maintain proactive Talent Pools for critical and hard-to-fill roles.

• Participate in employer branding initiatives through events, marketing collaboration, and external networking.

• Research and implement innovative solutions for recruitment challenges.

• Maintain accurate recruitment data in ATS and other tracking tools.

• Monitor recruitment costs and recommend solutions to stay within budget.

Attributes & Attitude

• Strong planning and organizational skills

• Analytical and data-driven mindset to evaluate sourcing effectiveness

• Excellent verbal and written communication skills, with ability to influence stakeholders

• Creative thinker with problem-solving and negotiation abilities

• Ability to work independently and manage multiple requisitions in a high-volume environment

Knowledge

• BA or BS in Business, HR, Marketing, or related field, or equivalent experience

• 5–8 years of experience in corporate recruitment, with strong expertise in sourcing and full life cycle recruiting

• Proven ability to identify, attract, and engage top talent in competitive markets

• Experience in high-volume recruiting in Call Center or RPO environments, and/or with global or multinational BPO/Call Center companies

• Proficient in ATS, Microsoft Office Suite, social media recruiting tools, and internet research

• Knowledge of labor and employment laws and recruitment best practices

• Demonstrated ability to build strong relationships with hiring managers and candidates

• Must be available to work during hours that overlap with US business hours.
   

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.