QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
- Reporting to the Director of Corporate Communications, the Sr Mgr Corporate Communications leads with strategic vision to help drive QVC Group's corporate communications strategy across multiple brands. This role provides leadership, direction and connectivity across the business and functions to help define, shape and execute QVC Group Communications strategies and plans that elevate perceptions, build brand awareness, protect corporate reputation and support business objectives.
- You will be hybrid remote (4-6 times a month in our West Chester, PA office)
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
- Build and execute external media relations strategies to drive corporate storytelling – increase awareness and image, protect the brand(s) as needed.
- Working in collaboration with business unit leaders to create and implement integrated communication plans, tied to QVC Group's strategic priorities.
- Partner with Investor Relations to ensure cohesive external facing narrative and protect brand reputation, with a critical lens towards investor impact.
- Lead and design thought leadership approach and conferences / speaking opportunities strategy and aligning policies.
- Manage operations and fulfillment center-related external communications.
- Actively manage issues communications needs as they arise working within the organization and externally to manage reputational risk.
- Act as spokesperson and assess / manage media opportunities.
- Develop and lead global crisis communications alignment.
- Collaborate across QVC Group in communications activities for more unified strategy and approach to execution.
What You Bring
- 8+ years' experience in PR and Communications in an agency or corporate setting; experience at a publicly traded company a plus
- Bachelor's degree or equivalent
- A self-starter and proactive thinker who can work well across functions.
- Team player and self-motivated; willing to embrace the latest trends in public relations and new media.
- Strategically focused and detailed oriented. Can see the big picture but also understands the importance of execution.
- Solid relationships and a proven track record working with media.
- Experience and ability to work closely with IR and financial communications to ensure alignment and shared voice.
- Experience in issues management and crisis communications.
- Strong writer, including experience writing executive speeches and developing executive presentations.
- Excellent organization and project management skills.
Remote work is not permitted in NYC at this time.
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If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
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What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
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