Senior Manager, Compliance

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London, Greater London, England
5-7 Years Experience
Fintech • Payments • Productivity • Financial Services
The Role

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.


*Banking services provided by MVB Bank, Inc., Member FDIC

We’re looking for an experienced Senior Manager of Compliance to join us and take ownership of all aspects of compliance from day-to-day and process management to company-level strategy development. You’ll be responsible for helping the company comply with relevant regulation in the UK and Canada, applying your in-depth knowledge of the regulatory landscape to the company’s policies, procedures, and training. As a senior manager, you will manage regulator relations, offer compliance support to the business, and work to secure positive outcomes for our customers. 

You will report to the Head of Legal, International and work closely with members of our Legal and Compliance team and cross-functional teams across the organisation. The role requires a self-motivated and highly collaborative individual who excels in a dynamic, fast-paced environment.

What you'll do:

  • Responsible for the delivery and operation of the compliance framework for UK and Canada
  • Act as SMF16 and perform the prescribed responsibilities of the Compliance Oversight Function.
  • Work closely with our global compliance team in the US to develop, implement and improve processes and policies to ensure that there is effective oversight.
  • Maintain a strong compliance culture, focussed on good customer outcomes and treating customers fairly, including creating and managing policies and training
  • Manage ad hoc compliance projects, such as obtaining new FCA or other regulatory permissions and launching new regulated and unregulated products.
  • Lead the enterprise risk management framework for the UK and Canada including conducting regular audits and risk assessments of the company's operations to ensure that it is meeting regulatory requirements.
  • Scope the necessary controls to mitigate compliance risk, detailing the requirements and managing implementation 
  • Ensure appropriate reporting of internal management information, including to the Board, and assist with the submission of the reports required by the FCA reporting regime.
  • Lead cross-functional projects with multiple colleagues to proactively identify and mitigate upcoming risks and remediation projects
  • Assess the business impact of new and evolving regulatory requirements in the consumer financial products space

What's great about the role:

  • The autonomy, pace, and quick decisioning of a startup, with the stability of Credit Karma’s mature platform and business
  • Lots of opportunity to break new ground, discover and solve brand new challenges, and make key decisions impacting a large engineering organisation
  • Have the autonomy to achieve results without micromanagement

What we are looking for:

  • 5+ plus years of experience with Compliance
  • Deep understanding of FCA Handbook, Consumer Duty, consumer credit (CONC) and SMCR.
  • Experienced compliance professional who can take on the SMF 16 function
  • Ability to lead projects involving cross-functional partners
  • Understand how to apply a risk based approach, make trade offs and find the balance between best practice & what is necessary for the immediate situation.
  • Outstanding interpersonal communication skills and comfortable providing effective challenge whilst building strong, collaborative relationship
  • Intellectual creativity and problem-solving skills that involve risk based decision making

What we would like to see:

  • Previous FinTech experience
  • Experience with FCA rules for credit information, insurance and MCOBS a plus.
  • Interest in machine learning and AI

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

  • GDPR Privacy Policy
  • U.S. Job Applicant Privacy Notice
The Company
HQ: Oakland, CA
1,320 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

Credit Karma is focused on championing financial progress for over 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for resources as they work toward their financial goals. This includes tools for credit and identity monitoring, credit card recommendations, shopping for loans (car, home and personal), and growing their savings* -- all for free. We’ve grown significantly through the years, adding more than 70 million members in the last five alone. We currently have more than 1,300 employees spread across offices in Oakland, Charlotte, Los Angeles, and London.

Disrupting the financial industry is not an easy task. That’s why we know it’s one worth doing. Our core values of helpfulness, ownership, progress and empathy guide our work and our relationships.

Championing financial progress for everyone is a big mission that requires passionate people working together to make a difference in the world. If you’re up for the task, we’d love to have you on our team. Check out our open positions: https://www.creditkarma.com/careers.

*Banking services provided by MVB Bank, Inc., Member FDIC

Why Work With Us

We are a place to inspire, connect and grow. We are a diverse community of passionate people using innovation and technology to improve the lives of our members. We value our people and create ongoing opportunities for both personal and professional growth and connection. Doing good and making an impact is at the center of everything we do.

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