Senior Manager, Compensation & Analytics

| Atlanta, GA +8 more | Remote
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PagerDuty is seeking a Senior Manager, Compensation and Analytics to join our diverse, customer-focused team! As Senior Manager, Compensation and Analytics, you will report to and partner closely with the Senior Director, Total Rewards to innovate business solutions to build compensation programs that attract and retain strong talent and align with our business goals and strategic direction. You will drive the strategy and execution of our broad-based compensation programs, processes and overarching philosophy for PagerDuty. You will lead a team of Compensation and People Analytics partners and play a critical role proactively partnering with senior business leaders on strategic planning around compensation and people metrics to support the business and drive data-informed, faster decision-making. This is an exciting opportunity as this  position is integral in scaling our Compensation and People Analytics teams to support our growing global organization. The ideal candidate will have experience in providing analytics solutions and compensation partner delivery in strong partnership with HR Business Partners and the business and leading the design and implementation of broad-based compensation programs globally.

KEY RESPONSIBILITIES:  

Compensation Strategy & Design

  • Responsible for the design, implementation, and ongoing evaluation of PagerDuty's global compensation programs and processes, including base pay and various incentive pay programs
  • Consult senior leadership to create solutions and ensure that compensation programs meet the demands of the ever changing talent and economic market and are competitive.
  • Partner with Senior Director, Total Rewards to anticipate the future skills of emerging talent in order to foster the successful evolution of our compensation programs and technology solutions
  • Network with industry peers to evaluate trends to ensure market competitiveness of all programs and offerings
  • Oversight for developing robust solutions for stock based compensation analysis and forecasting
  • Provide occasional executive compensation support to the Executive Compensation team and CHRO

HR Analytics and Reporting

  • Oversight for the future vision of people analytics implementing various quantitative and qualitative techniques on people metrics to create business solutions and reporting frameworks to provide meaningful insights of people metrics through story-telling presentations.
  • Oversight for the design and strategy of enablement and training to business partners on the use and interpretation of basic statistical concepts and analytics.
  • Serve as a trusted strategic business advisor to executive business leaders and a partner to senior HR leaders, delivering insights on human capital to support strategic workforce planning.
  • Oversee driving towards the development of predictive models and forecasting tools to support total rewards planning and People team budgeting decisions.
  • Provide data insights for Global expansion, mobility and potential mergers and acquisitions.

Data Integrity and System Management

  • Ensure accuracy and integrity of HR data by partnering with HRIS (Human Resources Information Systems) team to conduct regular audits and quality control measures.
  • Partner with HRIS leadership to evaluate and update HR data reporting tools and technology solutions.

BASIC QUALIFICATIONS:

  • Bachelor’s degree in HR, Business Administration, Mathematics, Finance or related field, or commensurate experience.
  • Minimum 10 years Human Resources experience focused on managing Compensation and/or People Analytics functions for a global organization.
  • People Leadership experience.
  • Excellent communication skills, both verbal and written, with the ability to present and translate complex data and insights to diverse stakeholders.
  • Critical thinker with strong attention to detail, accuracy, and confidentiality.
  • Ability to lead independently, prioritize tasks, and meet deadlines in a fast-paced, dynamic environment.
  • Data oriented with managing team performance and decision making.
  • Familiarity with HRIS systems and reporting tools.
  • Global knowledge of labor laws, regulations, and industry standards related to compensation and HR analytics.

PREFERRED QUALIFICATIONS:

  • Experience in a high tech public B2B SaaS organization.
  • Certifications in one or more of the following: Certified Compensation Professional (CCP), Global Remuneration Professional (GRP), 
  • Knowledge of global statutory compensation requirements.
  • Excellent project management skills.
  • Self-motivated and results oriented.
  • Workday experience.
  • Expertise in statistical analysis, data modeling, and visualization techniques.
  • Experience in using HR analytics tools, such as Excel, SQL, Tableau, or other data analysis software.

The base salary range for this position is 142,000 - 217,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace, with many Dutonians choosing to work primarily from home. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users. 
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. 

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes @pagerduty on Instagram.

Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.

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Candidate Location Eligibility:
Atlanta, GA
Boston, MA
Dallas-Fort Worth, TX
Houston, TX
New York City, NY
San Diego, CA
San Francisco, CA
Seattle, WA

Technology we use

  • Engineering
  • People Operations
    • CSSLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ElixirLanguages
    • ReactLibraries
    • KubernetesFrameworks
    • AWS (Amazon Web Services)Services
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of PagerDuty

How would you describe the company’s work-life balance?

The flexibility we have with our working hours is super important to me. I am a mom, so I want to be present for my daughter, and at the same time I want to be good at my work.

Suzan

People Ops Coordinator

How do you collaborate with other teams in the company?

At PagerDuty, we practice what we preach, from DevOps to Chaos Engineering. We do that while working in cross-functional groups, where everyone is supportive and inclusive. The people and how we work together are my highlights of working at PD.

Dileshni

Senior Engineering Director

How has your career grown since starting at the company?

I started as an intern and when I was offered a full time role it was a no brainer. I have grown so much since I’ve been here and there are countless growth and mentorship opportunities which my manager constantly advocates for me to take part in. Our culture where we “run together” was exactly what I was hoping for in my ideal workplace!

Jhanae

Software Engineer

How do your team's ideas influence the company's direction?

I am fortunate to work amongst colleagues that appreciate my skill set, respect my ideas and push me to think outside the box. I can always count on the insight of my team members and feel comfortable reaching out to other teams for assistance on projects. Our industry is a dynamic one in which successes depends on efficiency and solid teamwork.

Arthur

Data Engineer

What makes someone successful on your team?

Our hiring managers look for someone who leads with empathy. You can be fantastic at your job, with years of experience. But do you elevate those around you? Maybe you have the best idea in the room, but do you make space for other new and different ideas?

Joe

Senior Recruiter

What are PagerDuty Perks + Benefits

PagerDuty Benefits Overview

- Competitive salary and company equity
- Comprehensive benefits package from day one
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid employee volunteer time off - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days: scheduled company-wide paid days off in addition to PTO and scheduled holidays
-Dutonian Wellness Week: scheduled company-wide midsummer week off in addition to PTO and scheduled holidays
- HibernationDuty: a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. Regardless of where you work, you will have ample opportunities to advance your career and connect with Dutonians: virtual all hands calls, learning & development programs, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone.

Culture
Volunteer in local community
As part of PagerDuty’s formal commitment to Pledge 1%, all Dutonians (PagerDuty Employees) receive 20 volunteer hours annually of VTO to volunteer for causes you care about.
Partners with nonprofits
PagerDuty’s social impact arm, PagerDuty.org was launched in 2019 and is committed to delivering technology, funding & volunteer support to help mission-driven organizations improve lives everywhere
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Employees receive one floating holiday per year to be used on either their Dutonian Day (work anniversary) or their birthday.
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
We host a monthly Town Hall over Zoom, but folks located in Atlanta or SF can come in-office to watch with colleagues!
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women and 45% of our managers are from underrepresented groups.
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Our five employee resource groups (ERGs) are the cultural backbone of our vibrant community and support our ID&E efforts through education, awareness, and celebration.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Paid days off in addition to holidays - plus a midyear Wellness WEEK off!
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
As part of PagerDuty’s commitment to Pledge 1%, all employees receive 20 hours of paid time off each calendar year to volunteer for causes and organizations they are passionate about.
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Company-wide vacation
Monthly midyear Wellness Week!
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Those who choose in-office as their work mode will be provided free catered lunches daily.
Free snacks and drinks
Our offices have full kitchens where light snacks and beverages are provided.
Some meals provided
There are catered lunches at all PagerDuty office locations
Company-sponsored happy hours
Our offices are stocked with various alcoholic beverages for our employees to enjoy together.
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Employees are given a WFH allowance, that includes money for office equipment, a monthly electronics allowance, and a one-time allowance for noise-cancelling headphones
Mother's room
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours

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