Senior Manager of Commercial Excellence (1x a week in office - open to various locations)
Pay Range: $140,000 - $170,000 / year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
· Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
· Best-in-class well-being programs
· Annual, no-cost health assessment program Blueprint for Wellness®
· healthyMINDS mental health program
· Vacation and Health/Flex Time
· 6 Holidays plus 1 "MyDay" off
· FinFit financial coaching and services
· 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
· Employee stock purchase plan
· Life and disability insurance, plus buy-up option
· Flexible Spending Accounts
· Annual incentive plans
· Matching gifts program
· Education assistance through MyQuest for Education
· Career advancement opportunities
· and so much more!
The Senior Manager of Commercial Excellence is a leader in the business driving the execution of the Commercial operating plan as a partner to the Vice President - Specialty. A successful candidate will drive insights and solutions to grow the business and execute the strategic plan.
*This is a Hybrid role (1x a week in office) and we're open to candidates from various locations.
ResponsibilitiesLead and develop strategies, processes, and measurements for execution of the Commercial operating plan. Provide monthly comprehensive Commercial business reviews that represents all relevant areas of Specialty Commercial business execution. Work in conjunction with VP to manage and message business needs.
Partner with sales leaders to determine and drive key priorities, targeting and initiatives. Advise in planning and coordination of strategic growth initiatives, lead sales team execution against initiatives, and guide initiatives to completion.
Support the annual operating plan process for the Specialty Sales teams. Support Commercial focused components of the plan. Ensure Commercial plan reconciles to financial budget.
Focus time on proactive analysis of the business. Support Commercial through center driven developed tools and reporting whenever possible.
Drive execution and accountability with Commercial team members. Monitor Commercial performance of the business. Drive change, action, and remediation based on performance and priorities.
Act as a subject matter expert on Commercial data to the business.
Drive Commercial Business Planning with Sales Leaders.
Lead, coordinate, and project manage critical Commercial projects within the business and nationally when necessary. Serve as Specialty Vice President’s proxy in overseeing Commercial operations and projects of high importance, work with and/or lead cross-functional teams to ensure project success.
Support intelligence gathering on the market, competition, health plans, health systems, and large prospects.
Partner with Commercial Deployment regarding supporting opportunity and franchise strategy information.
Drive implementation of new Commercial solutions and offerings. Develop measurable outcomes for Commercial efforts.
Partner with Incentive Compensation on key processes including exception relief, budget adjustment analysis, pricing credits, special incentive design and reporting, performance trends and account insights.
Collaborate with functional partners (Finance, Marketing, Operations etc.) to manage the business holistically.
Experience:
- Experience leveraging distributed capabilities to refine and customize solutions
- Demonstrated practical knowledge of lab industry, healthcare structures e.g. physician, hospitals and health plans
- Business planning, market and competitive analysis
- Proficiency working within a matrixed organization
- Management experience in driving sales effectiveness processes
- 5+ years' experience, in Diagnostics industry or similar
Required Competencies:
Hard Skills
Structured and logical thinking
Analytical skills: quantitative and qualitative
Financial analysis: Modeling, P and L, performance score carding
Proficiency with Excel, PowerPoint
Business Degree or MBA preferred
Soft Skills
Customer Focused
Action oriented; Drive for Results
Communication and partnering
Innovation Management
Priority Setting, Organizing
Planning
Presentation skills
Innovative thinking
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 5+ years experience in Diagnostics industry or similar
- Experience leveraging distributed capabilities to refine and customize solutions
- Demonstrated practical knowledge of lab industry and healthcare structures (physicians, hospitals, health plans)
- Business planning, market and competitive analysis
- Proficiency working within a matrixed organization
- Management experience driving sales effectiveness processes
- Structured and logical thinking
- Analytical skills (quantitative and qualitative)
- Financial analysis: modeling, P&L, performance scorecarding
- Proficiency with Excel
- Proficiency with PowerPoint
- Project management and cross-functional coordination for commercial initiatives
- Presentation skills; communication and partnering
- Business Degree or MBA
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination








