Senior Manager, Commercial Data Science & Analytics

General Scope and Summary

Sage Therapeutics is searching for a creative and integrative thinker for an important role in delivering analytics capabilities and projects to help drive our brand strategies and performance. This role is part of the Insights, Analytics, and Forecasting team, whose aim is to transform our customer engagement model and drive performance through superior insights and analytics. This individual will be responsible for leading the marketing analytics and measurement roadmap to support all franchisees. This individual will have an opportunity to lead projects for commercial, omnichannel and brand analytics across multiple levers of marketing and sales and leverage these capabilities to drive business strategy, performance, and impact. The analytics scope includes commercial, digital/omnichannel analytics as well as partnering with brand analytics partners to deliver insights on personal and non-personal customer engagement. Working across key US Commercial functions and all levels of leadership, this individual will have an opportunity to work with colleagues and third-party partners to help build analytics capabilities along with conducting deliberate discussions with stakeholders to optimize promotional investments, including media, and identifying the opportunities to increase the promotional effectiveness. We are looking for a storyteller who can help influence the brand strategy by collating the information from multiple sources (media tracking, brand performance metrics, competitive media tracking, etc.) and then presenting the information in a well-defined and easy to understand format to stakeholders.

A high proficiency in syndicated and custom pharmaceutical data sources, analytic applications and methodologies is required. A deep understanding of marketing and promotions in life sciences space is required. This person should have an ability to apply best-in-class analytics along with a practical orientation on how to leverage these for decision-making and impact. These capabilities would include core analytics capabilities in areas such as identification of business opportunities, engagement segmentation and digital targeting, return on investment analytics, investment optimization, patient mapping/flow analysis, tracking of the media execution against the benchmark goals and experimental design. This role works closely with the Marketing, Sales, Commercial Operations, Market Access, and Digital Enterprise and Capabilities teams.

Roles and Responsibilities

• Perform ad hoc analytics requests by extracting insights from different pharmaceutical data sets and presenting clear and concise recommendations for action
• Collaborate with the Digital and Enterprise Capabilities (DEC) team on various projects for data management while using project management skills to manage change and work cross-functionally.
• Define required analytics approaches and projects to support business strategies, building, deploying, and embedding these analytic capabilities into the business and operations.
• Define analytic approaches for customer engagement strategies, optimize customer engagements with “next best action”, and optimize performance. This includes measurement of business impact of personal and non-personal engagements.
• Establish, document, and scale digital and customer analytics capabilities to embed them into ongoing operations.
• Lead rapid testing of new analytics capabilities focused on assessing viability and impact and expanding rapidly if successful.
• Collaborate with Orchestrated Customer Engagement, Sales Force Effectiveness & Analytics and Commercial Operations teams to ensure success of key business processes.
• Champion the use of insights and analytics in decisions across the business.

• Monitor the external environment to stay up to date on leading analytic capabilities.

Experience, Education and Specialized Knowledge and Skills

Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient. Must have excellent interpersonal skills, the ability to develop important relationships with key stakeholders, good conflict management and negotiation skills, and the ability to analyze complex issues to develop relevant and realistic plans, programs, and recommendations. Must have demonstrated ability in driving impact for the business and developing and implementing analytics capabilities. Additionally, must have a demonstrated ability to translate insights into strategies, excellent analytical skills, and an ability to communicate complex issues in an uncomplicated way and to orchestrate plans to resolve issues and mitigate risks.

Basic Qualifications

• Bachelor’s degree required.
• 5+ years of experience in pharmaceutical/biotech/medical technology industry including 3+ years of recent experience and proficiency with Python or R, SQL, and application of advanced methods and statistical procedures on large data sets.

Preferred Qualifications

• Advanced degree (e.g., MBA) preferred.

• Solid understanding of the digital marketing fundamentals and related analytics.
• Proficiency in data mining and extracting insights from large data sources, such as longitudinal claims data sets.
• Knowledge of analytics enabling technology (e.g., DataIKU, Snowflake, Databricks, etc).
• Experience and knowledge of data visualization tools, such as PowerBI or Tableau.
• Familiarity with web, search, and social analytics software.
• Experience in CNS is a plus.

• Experience in MS Office products; Excel and PowerPoint skills.
• Experience consulting with key business leaders and working with all levels of management.
• Strong team player that has a customer service approach and is solution oriented.
• Ability to build strong relationships with coworkers of various backgrounds and expertise.
• Attention to detail and the ability to work individually, within a multi-disciplinary team, and with external partners and vendors.
• Strong written and verbal communication skills, problem solving/resolution skills, and customer focus.
• Embrace our Core Values: Put People First, Improve Lives, Cultivate Curiosity, Do Right, and Forge New Pathways.
• Excitement about the vision and mission of Sage.

Employment Type:Employee

Number of Openings:1

Job ID:R002206

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Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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We value our relationships with professional recruitment firms. To protect the interests of all parties, and given the large volume of inquiries received from third-party placement agencies, we are not able to respond to all agency inquiries. We do not accept unsolicited resumes from any source other than directly from candidates for current or future positions. Submission of unsolicited resumes in advance of a signed agreement between our company and a placement agency does not create an implied obligation and, if an unsolicited candidate represented by a placement agency is hired, we are not obligated to pay a fee. Only approved recruitment firms will be allowed to provide services to Sage Therapeutics, Inc.

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