Description
Paragon Micro is a full-service leader in innovative IT and digital transformation solutions. For more than a decade, we’ve helped organizations modernize, optimize, and scale through expertise in cloud, security, modern workplace, and datacenter technologies. Our success is built on integrity, operational excellence, and a relentless focus on delivering measurable value to our customers and partners.
Now, we’re seeking a Senior Manager, Cloud & Software Orchestration to lead the unification of Paragon Micro’s multi-cloud, marketplace, and software operations. This role will define how we manage cloud subscriptions, renewals, and lifecycle orchestration—driving efficiency, profitability, and scale across partner ecosystems.
About the Role
Paragon Micro is evolving how we manage cloud, software, and marketplace operations. The Senior Manager, Cloud & Software Orchestration will lead this transformation—building a unified model that connects cloud, marketplace, and licensing ecosystems across Microsoft, AWS, Google, and CloudBlue.
This role blends operational strategy with execution—consolidating processes, optimizing renewals, and improving financial performance to scale Paragon Micro’s recurring revenue and profitability.
Key Responsibilities
- Operational Strategy: Consolidate and unify cloud and software operations into a single, scalable model for subscriptions, renewals, and consumption management.
- Cloud Blue Marketplace: Expand marketplace adoption, oversee vendor integrations, and streamline operations between Cloud Blue and software partners for greater efficiency and utilization.
- Microsoft Optimization: Strengthen alignment across Modern Workplace, Azure, Security, and Fabric; manage CSP/NCE incentives, renewals, and rebate performance to maximize return.
- Multi-Cloud Enablement: Build an orchestration framework that supports Microsoft, AWS, and Google ecosystems—vendor-agnostic but Microsoft-aligned—to deliver unified billing and lifecycle management.
- Margin & Revenue Growth: Improve billing accuracy, renewal retention, and overall margin through automation, visibility, and disciplined use of partner programs.
Expected Impact
- Increased Cloud Blue Marketplace utilization and efficiency
- Improved renewal and subscription retention rates
- Expanded multi-cloud revenue and customer flexibility
- Optimized Microsoft partnership performance
- Measurable improvement in margin through unified oversight
Who You Are
A strategic, data-driven operations leader who excels at simplifying complex ecosystems. You understand cloud business models, licensing frameworks, and how to orchestrate them into a cohesive, profitable operation.
Requirements
- 8+ years in cloud, licensing, or software operations
- Deep experience with Microsoft CSP/NCE; exposure to AWS and Google Cloud
- Proficiency with Cloud Blue Marketplace or similar platforms
- Strong financial acumen in billing, renewals, and incentive management
- Proven ability to scale processes and drive measurable margin improvement
Skills Required
- 8+ years in cloud, licensing, or software operations
- Deep experience with Microsoft CSP/NCE
- Exposure to AWS and Google Cloud
- Proficiency with CloudBlue Marketplace or similar platforms
- Strong financial acumen in billing, renewals, and incentive management
- Proven ability to scale processes and drive measurable margin improvement
What We Do
Paragon Micro Inc. is a full-service global IT solutions provider, technology business advisor, and IT reseller. The company specializes in helping business and public sector clients, including federal agencies, solve complex IT challenges through a comprehensive portfolio of services encompassing hardware, software, cybersecurity, cloud computing, network infrastructure, and modern workplace solutions.
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