Role: Senior Manager
Designation: Senior Manager – Client Experience
Location: Mumbai
Reporting to: Vice President – Client Experience
Overview
Current Global is a global communications agency that puts humanity at the heart of everything we do, from our internal culture rooted in empathy to the way we help clients understand that people want to connect with companies and brands as real and human as they are. We say we’re the human-first agency.
We turned 5 this year and have lots to be proud of. We’ve consistently outperformed the PR market, are one of the fastest-growing mid-sized agency brands globally, a top 60 firm by revenue, and last year (2023) was our most award-winning year ever.
Part of IPG and a member of The Weber Shandwick Collective, we’ve got offices in Asia, Europe, MENAT, North and South America. We boast a client roster including some of the world’s most recognised company names in technology, fashion, digital, healthcare, and medtech. How are we different? The size, speed and agility of a boutique client experience backed by the resources of one of the industry’s leading communications networks.
Our vision has never been about being the biggest, or even the fastest- growing (that’s a happy by-product). It’s about being the kind of agency that the best talent wants to work for, which truly enables everyone to be their best. Human-first.
Our Values:
CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions
INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias
COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made
IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world
About the opportunity:
What will you do?
- Lead/manage multiple client programs
- Facilitate cross-functional team integration
- Manage client expectations
- Be seen as a strategic leader by clients
- Mentor and train junior team members
You will be a good fit if you…
- Possess 6+ years’ work experience in a PR agency
- Have solid industry knowledge – understanding of brands in the categories of Consumer and Lifestyle brands
- Possess project management capability and business acumen
- Are good at networking, negotiation, coordination and possess organization abilities
- Are an analytical thinker and can formulate insights
- Can effectively build internal and external relationships
Note from the team
At IPG we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Personal data held by IPG relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
What We Do
A global communications agency: creative problem-solvers for some of the world's most iconic b2b and b2c brands.
Got a challenge that needs fresh thinking? We’d love to hear from you.
We influence behavior where real life happens – in the moment.
The world has changed, and it continues to change quickly. Real-time, on-demand, access to information. 24-hour news cycles. Attention spans are shrinking. Competition for attention is fierce. New products are brought to market in shorter timeframes. Categories are disrupted or become obsolete. Shorter life cycles for businesses.
This noisy and complicated environment makes it harder than ever for brands to connect and be relevant.
The way we think, act and behave is influenced by a lifetime of experiences. But every so often, there is a moment that draws focus – that makes us more receptive to being engaged. Such as being the CEO of a firm that’s just been hacked; receiving a diagnosis at the doctors; finding out you’re about to be parents. Every moment encapsulates many things – the sum of experiences, a trigger, the time of day, a psychological state and much more.
And knowing the trigger of events or series of moments that follow, we can design engaging communications every step of the way.
This deep understanding helps us make brands hyper relevant, contextual and meaningful, and ultimately, create lasting impact on your business.
We are Current.
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