About Hello Heart:
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.
About the Role:
Hello Heart is seeking top talent for a Senior Manager, Channel Operations. As a member of the Partnerships (US) team, you will be in a position to contribute to the impact of helping shape Hello Heart’s growth initiatives. You will be collaborating with the VP of Channel Partnerships, cultivating relationships across the organization, assisting the Partnerships team, and promoting Hello Heart externally.
Responsibilities:
- Understand Hello Heart’s value and product to drive meaningful conversations and expand partnership opportunities
- Develop and maintain materials (e.g., reports, decks, etc.) that will support the Channel sales team to build better external relationships and drive more client wins through our partnerships
- Manage key projects across all of Hello Heart’s reseller partnerships (e.g., updating contracts with new commercial terms, new product roll-outs, etc.)
- Liaise between our partner contacts and our Client Success team to help drive issue resolution for our mutual clients
- Effectively collaborate with members of cross-functional teams, Sales, Customer Success, Sales Ops, Partnerships, Strategic Alliances, Corporate Marketing, Customer Success, Analytics, Product, and Marketing teams
Qualifications:
- 3+ years of management consulting and project management experience
- Experience and success in developing sales materials that build/maintain partner interest and support relationships
- Experience with the following applications: Google Suite, Salesforce, Asana, and Microsoft Office (Excel, Word, Powerpoint)
- Must have flexibility to support Pacific, Central, and East Coast hours as needed
- Willingness to travel 10% of the time to meet key partner contacts
- Independent thinker with a demonstrated strong problem-solving skill set
- Ability to effectively escalate to leadership matters that have a strategic impact
- Experience in a high-growth, fast-changing environment
- Strong written and verbal communication and presentation skills
- Highly organized, able to multitask, and easily adapt to change
- Excellent organizational and analytical skills and a detail-oriented problem-solving approach
The US base salary range for this full-time position is $165,000.00 to $175,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
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What We Do
Hello Heart is the only digital therapeutics company to focus exclusively on heart disease, the #1 cause of death for men and women in the US. Through a connected mobile app that uses AI, behavioral science, and personalized digital coaching to drive lifestyle changes, Hello Heart empowers people to embrace healthier behavior, which can reduce the risks of high blood pressure and heart disease. It also helps users catch readings that are extremely high, encourage them to talk to their doctor and catch potential risk in time. Validated in peer-reviewed studies, Hello Heart is easy to use and works alongside an employer’s benefits ecosystem. Founded in 2013, Hello Heart is a member of the American Heart Association’s Innovators’ Network, and is part of the CVS Health Point Solutions Management Program. Visit www.helloheart.com for more information.
