Senior Manager, C-SNP Strategy and Program Management

Posting Date

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empower their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.
Sound like you? Then you might be a great fit for the Senior Manager of C-SNP Strategy and Program Management with DaVita.
Here's what you can expect as a Senior Manager of C-SNP Strategy and Program Management with DaVita:

The Senior Manager, C-SNP Strategy and Program Management will join DaVita’s Integrated Kidney Care (IKC) business, our value-based care entity. Reporting to the Director of IKC Program Management, this leader will be a key member of the team that oversees IKC’s growth strategy and programmatic success.

This role is specifically focused on our Chronic Special Needs Plans (C-SNPs), a highly dynamic space given changes in policy, the competitive landscape, and payor relationships.

This teammate will own and drive two critical functions: C-SNP product strategy and C-SNP account management. They will be responsible for defining the future of our C-SNP product, including designing and executing strategies to support product and market growth, while also managing strategic relationships with our Medicare Advantage health plan partners to ensure mutual success. The ideal candidate will be a strategic, agile, and organized leader who excels at building relationships and driving complex, cross-functional initiatives.

Key responsibilities include, but are not limited to:

• C-SNP Product & Network Strategy: Own the product lifecycle for DaVita's C-SNP offerings, from ideation to launch and oversight. Design and lead strategic projects to assess relevant product opportunities, incorporating member insights, competitive trends, and financial performance to optimize our product portfolio. Strategically build and manage provider networks in collaboration with our health plan partners to ensure sufficient access to care for C-SNP members.

• Strategic Account Management: Serve as the relationship owner for key C-SNP health plan partners. Drive joint strategic planning, lead regular business reviews, and manage contract performance to ensure alignment and growth. Partner with DaVita operations, clinical, actuarial, finance, and IT teams to address partner priorities.

• Strategic Analysis & Communication: Leverage data to deliver insights related to market and competitive trends, making sound decisions to move the team and strategy forward. Prepare and deliver persuasive recommendations and impactful presentations to executive leadership and external partners.

• Market Evaluation & Execution: Mature our decision framework and analytical approach for identifying which new markets to enter and which existing markets to optimize or exit, in close partnership with our actuarial and operations teams.

• Cross-Functional Program Leadership: Provide strategic project oversight to ensure all teams are working in lockstep to deliver on goals. Facilitate cross-functional launch and management of C-SNP markets and products in coordination with our health plan partners.

• Team Leadership & Talent Development: Develop and retain strong talent, building a team that is analytical and process-minded while also understanding the operational, clinical, and financial aspects of IKC. Provide feedback that connects individual performance with team outcomes.

• Process Improvement: Develop processes and codify perspectives to ensure operational success for our C-SNP programs.

MINIMUM QUALIFICATIONS

• 5-7 years of relevant work experience in strategy, program management, or a related field.

• Bachelor’s degree required; MBA is a plus.

• Proven experience in people leadership, including coaching and developing direct reports.

• Experience in Healthcare and Value-based care preferred

• Deep experience in Medicare Advantage, particularly with Special Needs Plans (SNPs), is a significant plus.

• Proven experience in strategic account management or partner relationship management within the healthcare industry.

• Comfort leading large-scale business strategy projects and navigating ambiguity.

• Expert communicator and influencer with the ability to build strong relationships and navigate a complex, matrixed organization.

• Skilled developer of presentations; excellent at analytical interpretation and driving to the “so what”; proficient in Excel.

• Driven leader with the ability to thrive in a very fast-paced, hard-working, and fun environment.

• Personal values in line with DaVita's Core Values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.

• Travel: Up to 20%

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.