This role sits at the intersection of strategy, operational planning, business performance and analytics. This role drives enterprise performance and makes the enterprise more aligned, accountable and measurable. This collaborative role will work with key stakeholders across the organization to ensure the company’s strategic priorities are being executed successfully and the operating KPIs are moving as planned by coordinating and reporting on the execution of projects. Our ideal candidate will be incredibly detail-oriented, tactical, technically capable, with strong communication skills.
Responsibilities
- Enterprise Initiatives - maintains the enterprise initiative roadmap; tracks milestones, owners, dependencies and risks, You will be collaborating with cross functional team leads and responsible for the planning, tracking, and communication of enterprise projects to ensure successful delivery.
- Quarterly Business Reviews - Leads the QBR process, agenda, templates, timelines, initiative tracking, and executive readouts.
- Enterprise dashboards - Creates and delivers monthly company performance dashboards as well as driving insights
- KPI Management - Defines/maintains enterprise KPIs and monitors progress against targets
- Business accountability - regular check-ins with leaders to assess progress against commitments and roadmaps. Facilitate and lead meetings, create agendas, record meeting minutes, and track action items
- Business reporting & analysis - Monitors discounts, returns, promotions, customer behavior
- Partner across Finance, Strategy, Analytics and business stakeholders to deliver the AOP through strategic investment support and tracking of key dates and gates
- Document and implement our processes in Confluence, Jira, Slack, GSuite
Qualifications
- Bachelor’s degree in Finance, Business, Economics, Analytics, Operations or a related field. MBA or equivalent advanced degree preferred
- 7+ years of experience in enterprise business planning, FP&A, strategy, business operations, performance management or consulting. Retail or Ecommerce experience preferred
- Strong track record developing and managing enterprise KPI frameworks, executive dashboards, management reporting and performance insights
- Demonstrated ability to translate company strategy into measurable objectives, roadmaps, milestones, KPIs and accountable owners
- Strong analytics capabilities with the ability to identify business trends, diagnose performance drivers and translate analysis into clear recommendations and actions
- Strong program and project management skills
FIGS Compensation and Benefits
Pay Range
- At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $140,000 and $165,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
- Equity: Eligible FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Annual bonus: This position is eligible to participate in the FIGS annual bonus program
- Other compensation and benefits offered include:
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
Skills Required
- Bachelor’s degree in Finance, Business, Economics, Analytics, Operations, or a related field
- 7+ years of experience in enterprise business planning, FP&A, strategy, business operations, performance management, or consulting
- Experience developing and managing enterprise KPI frameworks, executive dashboards, management reporting, and performance insights
- Ability to translate company strategy into measurable objectives, roadmaps, milestones, KPIs, and accountable owners
- Strong analytics capabilities, including identifying business trends, diagnosing performance drivers, and translating analysis into recommendations and actions
- Strong program and project management skills
- MBA or equivalent advanced degree
- Retail or ecommerce experience
What We Do
FIGS is dedicated to improving the lives of healthcare professionals by creating innovative, comfortable and functional medical apparel. We are committed to helping this growing, global community of professionals, whom we refer to as Awesome Humans, look, feel and perform at their best - 24/7, 365 days a year. FIGS is the first digitally native, direct-to-consumer company in the industry and has revolutionized the scrubs market. Giving back is ingrained into everything we do. Through our Threads for Threads initiative, we’ve donated hundreds of thousands of scrubs to healthcare providers in need around the world as well as contributed financially to healthcare providers and the organizations that serve them.
Why Work With Us
We are a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. Our team is filled with dreamers, do-ers and team players who integrate innovation, positivity and purpose into everything we do.
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